NEAREVIEW.COM

Verizon, Brooklyn OH

Address 4830 Ridge Rd, Brooklyn, OH
Phone (216) 912-7075
Hours
Monday9:00am-7:00pm
Tuesday9:00am-7:00pm
Wednesday9:00am-7:00pm
Thursday9:00am-7:00pm
Friday9:00am-7:00pm
Saturday10:00am-7:00pm
Sunday12:00pm-5:00pm
Website victra.com/stores/oh-brooklyn
Categories Cell Phone Store, Internet Service Provider, Telecommunications Service Provider
Rating 3.9 12 reviews
Nearest branches
Verizon — 3553 Steelyard Dr, Cleveland, OH
Verizon — 6712 Rockside Rd, Independence, OH
Verizon — 9465 W Sprague Rd, North Royalton, OH, United States
Verizon Authorized Retailer – Victra — 9741 Vista Way, Garfield Heights, OH
Similar companies nearby
Metro by T-Mobile — 5500 Pearl Rd, Parma, OH, United States
U.S. Cellular — W 140th St, Cleveland, OH

Verizon reviews

12
Sort by: date highest rated lowest rated most helpful
Valerie
November 18, 2023 5:37 pm

I will never come to this place again. Justin literally charged me for a charger that I never asked for, never told me I was purchasing it. I went back and returned it but I can only imagine the people he have scammed that don’t look at their receipt.

Ryan
October 08, 2023 11:45 am

Jordan was terrific when I was in desperate need of getting a new Iphone ASAP when my Iphone unexpectedly broke and quit working. Jordans professionalism and customer service was a 10/10 and would highly recommend Jordan for future help at Verizon!

liz
August 30, 2023 6:16 pm

Was trying to activate a new line prepaid phone and the worker tried to charge me a 40 activation fee on a device I brought into the store. I called the day before n was told only charge would be the monthly charge.was online with plan questions and they said the same thing.crazy when someone in store is trying to make extra comission off an activation when she's gonna get paid off the activation. I used to work at Verizon, I know better.try again little girl

She
August 06, 2023 2:55 pm

Jordyn was extremely helpful with not only fixing the mistakes made by previous Verizon member and going above and beyond to ensure that what we needed was provided and answered any further questions we had. She was amazing and definitely had me leaving the store 100% satisfied and happy.
Thanks again Jordyn, you ROCK!

Ladies
July 23, 2023 8:13 am

Stop by today Dave was a great help with getting the billing issue resolved Thank You Dave & Jordyn

Kalista
May 30, 2023 11:55 pm

Justin was the absolute best. Knowledgeable, helpful, patient and kind. I literally never leave reviews, but he made the experience of getting a new phone so enjoyable. Bestie vibes

Rakan
April 19, 2023 8:59 pm

A young lady was working at the counter and was very rude to me. Left me waiting 15 minutes before telling me she cannot offer a temp simcard. I called official verizon store and they said that she should be able to…

Would recommend visiting any other place for a sim-card and a friendlier experience

Ludys
March 14, 2023 4:21 pm

The rep was very friendly and knowledgeable. I was taken care of very quickly. I was very pleased with their service. Thank you!

Terrance
February 18, 2023 5:59 pm

Great service did everything possible to take care of my answers and needs made my choices easy to pick.

marilyn
December 09, 2022 11:31 pm

Justin was so helpful and knowledgeable, and their location right in ridge park square is ideal! Will go there for my phone needs in future!

Steven
November 23, 2022 2:32 am

Great experience. Justin was really helpful and knowledgeable. Saved us quite a bit on our monthly bill. Hailey was also really informative too. They made sure we got every deal possible and didn't rush us through any part of the process. Left happy, saved $ and I wouldn't be surprised if you end up leaving happy with your purchase as well!

lama
October 29, 2022 10:02 am

The entire team here is amazing from start to finish. Everything was explained to me very thoroughly and I understood what I was getting. I’m very happy with my new phone and service my trade in went very well.

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