Walk In Urgent Care, Columbus OH

I went to have something looked at for an opinion and they treated me so well here. I saw Edna, the Nurse Practitioner who went above and beyond and even called me later on after doing extra research to offer even more information. I very much appreciated the extra effort and highly recommend Edna, this place actually cares about patients.

The people and the medical staff are very nice and they really helped me out with my migraine.

Excellent, convenient and quick medical facility. Especially pleased with the quick virtual registration process.

They provides fast and effective relief, making it my top choice for instant relaxation and soothing muscle tension.

I really recommend using this urgent care because they have the best urgent care services in the area.

The quality is Satisfactory. I was not feeling well when i came here but the way doctor treated me, I was good in no time.

Nice tech use in terms of Virtual Assistant because she made my turn very quick. The Doctor was very nice and dignised my problem and I was feeling well in no time.

I can't imagine why anyone would think it's acceptable to get rid of your on site receptionist and put out a computer screen where you talk to someone remotely about why you're there. It's insulting to your staff and your customers. It goes to show just how disconnected corporate upper management is from reality.

In the whole time I have came to this urgent care I have never felt so distant. They now have someone on a computer doing your registration. You can barely hear what they are saying. Also the whole waiting room can hear your information. That is everything against HIPPA PRIVACY LAWS.

I’ve had to go to urgent care twice recently this location is closest to my home and the hours stated they were open until 8 pm and sign says open but they tell me there closed both times way before the closing time it’s very inconvenient and isn’t right if your not going to keep the hours in your site change it and also switch your sign to closed not open if your closed

This is my second visit in three months and was received by the staff quickly. They were professional and after getting into the room the nurse asked all the right questions. The wait for the doctor was short and very pleased with the dedication - making sure all your questions were answered.

I think this place is pretty good. I go here every time I need a COVID test or if I get sick and need an antibiotic or something. Have been here 3 or 4 times in the past 2 years and never had a complaint. I'm always in and out. The physicians assistant (forget her name) is very good. She's nice and professional. If I do have any complaints it is a slightly rude attitude I sense from the front desk staff. But I just chalk that up to cultural differences. The language barrier is somewhat annoying to deal with while sick but it's nothing major.you just gotta remember this place is a triage facility and they deal with a lot of people.

This place is a total scam and I’m honestly not even sure it’s a legit medical office. My husband visited to get a flu and Covid test, and before even billing our insurance they charged him $75 for the visit. This seemed super high to me because we have great insurance. So i called our insurance provider to see what our copay for an urgent care visit is, with the flu and Covid test. And was told that we should not have been charged anything out of pocket.
After learning this, i called the urgent care to request a refund. I was transferred to someone in the office that deals with insurance and she was insanely rude, told me i was wrong, and then proceeded to hang up on me. I called back and was given the corporate number. I was then transferred two more times before finally speaking to someone somewhat helpful (but not really.) He said “can you please give us 15 days to submit the claim to your insurance, and if they said there’s no out of pocket charge, we will issue a refund” I have never be charged before a claim was submitted to insurance, and then refunded afterwards. This seems so backwards. Avoid this place at all costs.

Staff and is friendly and professional. I received expedited service and excellent care. Thank you

What a great experience while feeling so sick and miserable! Front desk help to Dr. Thank you Angela, Aseel and Sahra for making my first time visit fairly quick and comfortable!

Was there Monday and told there was nothing wrong, now in the er and getting meds because the dr doesn’t know how to do her job.