Walk In Urgent Care, Avon OH

This is a good urgent care except that they told my mom she had a viral virus, then she went to the ER turns out she has Covid. Double check!

As implied by the name of the business, I needed urgent care. On their online listing they were said to open at 8. Which you would think means they are taking patients at 8. This was not the case. The building was not opened until 8: 07 and the first patient did not begin intake until 8: 20. They were not actually taken in to be seen until 8: 26. On top of this, despite having a real person in the facility, they are using a remote person to intake patients. They were difficult to hear and let me and one other man sit in the lobby for 20 minutes without letting us know we could check in. When we finally did they told us she had asked us to check in several times. A very strange experience. I ended up waiting over an hour and then leaving as I had previous commitments to take care of.

Shout out to the staff for taking good care of my nephew who was suffering from conjunctivitis. Thanks for your help and nice attitude towards my nephew.

I went to the urgent care, staff was very good and professional. I was suffered from sore throat the provider treated me so well.

The service quality is very good and I was suffering from conjunctivitis and the treatment was very satisfactory.

Shout out to Oliver and Cassandra for taking good care of my little brother who had a fever. They both very quick and my little brother was feeling good in no time.

A legit urgent need and turned away at 7: 20 when it’s suppose to close at 8!
Really great customer service
What a joke! This is why I prefer the one in Avon Lake: they care about their patients!

Went in with a sore throat they checked for strep and it was positive. They called in prescriptions and I was on my way, in 30 minutes. Everyone was very nice and compassionate, I will definitely go back.

Had a wonderful experience at this medical Facility. The staff and the medical representative was very nice. I would recommend this place.

Sandra and Veronica were a pleasure. I could tell both of these ladies genuinely cared about my issues and did everything to help me. If I ever need to go to an Urgent Care again I’ll be returning to this one. Thank you!

I was experiencing an issue with my ears during a busy holiday weekend. Angela was able to see me immediately and treated me in an efficient manner with kindness and concern. Very professional nurse practitioner.

They’re not open until 8. They take their last patient at 7: 15, no matter what. The reason I was given by the front desk person was that if they saw patients until 8, she would have to clean until 9. Then advertise your hours to close at 7: 15, not 8pm. Not a great reason.

Veronica was very kind and professional. Despite being so busy she handled it like a boss!

Veronica, Cassi, Sirjana the NP, Cassandra the Np are all amazing workers and very competent and I will continue going to this location from now on. Great experience

This urgent care is kind and caring! They’re fast and efficient! My children and myself get the care we need here! Not to mention super clean! It’s always spotless and smells good! When we need care, we’ll definitely come here!

We got there 20 minutes before they closed and the doors were locked. The receptionist opened the doors to tell me that she could not take us because they were closing soon and they already had one person in front of us. I explained we were there for a simple strep test and she still wouldn’t let us in. If you don’t want to stay past 6pm take appointments instead of being a walk in clinic.

I went in a few days ago for treatment for a sore throat and ear ache. The people there were so nice and friendly! They got me in and out quick and worked well with my concerns and needs to ensure I got the right treatment/medication all while keeping a smile on my face! Shout out to the ladies who helped me! Angela Shay and Veronica Scarberry! You ladies rock, thank you so much!

Excellent experience at the Walk In Urgent Care in Avon. No waiting, caring staff and clean facility. Will definitely use again should the need arise!

Staff at the clinic today -Carol and Angela - we're kind and efficient. I was able to sign in, get my X-rays with relative ease and efficiency. They called a couple hours later with the results. For someone who avoids and dislikes medical situations in general, it was a better experience than I anticipated. Thank you