Walmart Auto Care Centers, Ashland OH

The service was timely and very polite when I last used ther service.

However they must have staffing issues since they keep closing multiple hours early the last few times I attempted to get an oil change.

Good deals on tires compared to other places. They don’t communicate any issues or explain their paperwork well but they did good changing the tires in decent time. Walk in available

My dad called for a quote on tires and gave me the money for the tires. I get there and they ask me a few questions and I said whatever you quoted my dad is what I want that is the cash I have on me. The lady yes everything I asked you was included on the quote well she LIED. I get the bill it was a 110.00 more than was quoted never again will I deal with Ashland Ohio Auto Wal-Mart. I told them at check out and they didn't try to right it or anything.

Had a nail in my tire.
Dropped off the car.
When the flat could not be repaired they called me first to approve a new tire purchase before doing so.
Communication is key and I appreciate them keeping me in the loop before performing any work on my vehicle I did not specifically ask for.
It was a Sunday afternoon and I only had to wait an hour or so for the job to be completed.
I will consider WalMart first the next time I need tire work done on my vehicle.

I was here a couple days ago and had 2 tires put on my car! I thought it was ridiculous because they are supposed to open at 7am and they didn't unlock the doors until 7: 30am! Even though the workers were standing right by the window and kept looking at me and wouldn't open the door! Now today I show up at there opening time and the door is unlocked but there are no workers until 10 mins after! I'm getting the TPMS relearned and my 50 miles retorque and it took them forever to do it!

Not necessarily the fault of the employees but definitely not a good place to get tires mounted. Had a tire on one truck repaired and it still leaks. Wouldn't put the tires on my other truck because it smelled like gas. Had to take the tires off in the parking lot, my self.

I bought 4 tires. They were a good price on a Goodyear tire. Decent service at a decent price. Kinda slow, I was there for several hours.
Always check your lug nuts are tight the next day.

I was refused service by the lady at the desk due to there being snow packed in my tires and not being able to balance them properly. Asked an employee moving another customers car if they were doing tire rotations and balancing and he said yes. I explained I was just refused service and he said that didn't sound right and to talk to the service manager. Service manager told me no as well, then I asked if he could at least look at the tires to see they are not full of snow and he got rude with me and said you know what whatever we will do it and they will be messed up. He stormed to the desk and told the lady to ringe up for a rotation and balance. I decided to takey business somewhere else.

Horribly managed and garbage service. It took ever bit of ten minutes to get assistance after pressing the "request assistance" button. Gave her my keys for an oil change and waited OVER TWO HOURS. I ended up just getting my keys back and going somewhere else. Complete waste of time coming here

Great experience, great people. Jason and Jacob helped me and made my oil change and tire experience perfect. They were knowledgeable, friendly and fast!

I highly recommend Ashland Walmart Automotive.

I gave them this low rating because I went for an oil change asked for the higher cost synthetic oil change. When it was finished and I got my receipt and they gave me the high mileage oil change instead. Verify your request was made before and after completion.

Took forever and there was no one in front or behind us. Just to replace one tire it took over an hour. Then the lady at the desk spent most of her time talking with friends instead of informing us about the wait. Only come here if your in a pinch.

Unsurprising incompetence by Walmart. Ordered 4 tires online, they arrived two days prior. To make a long story short, one of the tires was defective as you could tell visually. After wasting over 2 hours waiting there I was told the bad news, my questions are why is no one looking at these beforehand inspecting them? Why was I forced to wheel a shopping cart in a crowded store with kids everywhere to return these when it wasn't my mistake? And why did I waste my time talking to a manager who promised a call back (that I've not received) from the service center manager? Complete waste of an evening around the holidays. The service center from desk guy was cordial enough in dealing with other employees issues. Never again.