Walmart Auto Care Centers, Sandusky OH

Great prices, but horrible people skills. Older man talked to me so rudely. A customer shouldn't be talked to like that. I called tonight. Makes me not want to give Walmart a dime of my money.

Went there today for them to put two new tires on our car. A easy 10 minute job they milked for 3 hrs. They were not busy, I watched someone walk around our car for 20 minutes looking at everything but the tires.
We missed very important deadlines because they also didn't tell us it would be this long but every person after us that came in they would tell them "it's going to be a couple of hrs of a wait" had we known that we wouldn't of came. Very disappointed with the service here. Could have paid someone else to do it and have it done cheaper just didn't expect this from them.

Called at 4: 00 said I was waiting for a tow truck, 5: 30 rolls around and I call to let them know I’m on the way and the guy in the auto center says yeah I’m full can’t do it, now I’m sleeping in my car and I’m stuck in town after I paid for a tow truck, absolutely the worst customer service ever.

Just dropping a battery off to turn in as I took a friend to Walmart to get a new battery as I've always got a great deal there. I don't care what people say about the Walmart batteries I've been using them for 20-plus years and never had a single problem out of them. I have a battery in my truck right now that is over 10 years old and still crank in the truck like it was day 1.

Was told 2 hours, but the car was finished within the hour. Very professional and courteous.

Good service. Good people. Good products. In and out as fast as they could go. Good clean work.

Worst tire changer I ever dealt with, he decided to deny my warranty after it was already approved. Says tread was at 5/32 after 4000 miles. Then he couldn't read or understand walmarts paperwork. I will never go there again.

Went on for an oil change, they also filled my tires, washed the windshield, what a great group of people

PLEASE make sure you check their work. One of my rims were cracked. Never told us at all. Next morning I find the fourth new tire in the back of my daughters van. They charged me for replacing four and just noted the cracked rim in the small print of receipt. Never told us they didn’t replace all four tires but definitely charged for it. When I asked the manager why they let us drive it home
without telling us her reply was, “Well, you drove it here”. Second time I’ve gotten this type of treatment. Fool me twice I guess. Never a third time.

Stay away. They let me leave and told me everything checked out but hadn't even put all the parts back on my car. Inexcusable and unprofessional. Save yourself the headache and go to a professional.