Wayside Furniture Showroom, Akron OH

Wouldn’t even give this store a single star. Over the years I have purchased furniture from here. Usually, the staff was attentive and in stock items were available. So, I returned to purchase furniture and decided to order the items because their “floor” model was in leather and I wanted fabric. The sales lady stated the special orders were taking approximately 6 months to come in. I agreed to wait and I still do NOT have my furniture. I’ve called a few times to check on the order and have been told it’s sitting on a dock somewhere waiting to ship. They said it would probably be another 6-8 weeks before it leaves the dock and another 8 weeks to be delivered. So far, when December 9,2021 rolls around it will be a year that I’ve waited for the furniture. Unfortunately, I am not anticipating the furniture will be here before that date. UGH.won’t be shopping here again.

Be aware if you are purchasing from the Clearance Center. It is my understanding that if you pick up something at the Gilchrist location that you have purchased you need to completely inspect before you leave that location because this company will not honor any defects on their product one you leave this location. Knowing this I have decided to look elsewhere for furniture. If you can not stand behind your product then you must be selling junk.

Drove over an hour to come to this store just for them to be closed an hour earlier then it says they close online! Don’t waste your time here.

Evan showed me the showroom and took time to tell ‘em about each piece and show me different fabrics. They have great quality furniture. But I was very impressed with the customer service I received.

Selected a couch in April and my salesman, Dan Carter explained the issues with manufacturing supply chain delays. He did a great job of keeping me informed of the process. It took 5 1/2 months and I just LOVE my new couch!

Really awesome experience. Purchased 2 leather recliners which were priced better than anyone else! Will be making the trip from Canfield for any future purchases! Ask for Mason!

We moved to Ohio this past year and had to furnish a large house. We purchased much of our furniture from Wayside for many reasons and we couldn't be more pleased with the service, prices, delivery, and large product selection. Dan Carter is absolutely FANTASTIC. He is experienced, knowledgeable, friendly, and dedicated to making sure his customers are happy. We ordered among other things, 4 custom Amish-made pieces which turned out gorgeous. Joe and Dan worked with us tirelessly to design everything exactly the way we wanted it to look including precise measurements, hardware, etc. Two of the pieces were quite difficult as we wanted it to match existing Americana furniture from FFDM which went out of business during the pandemic. It's high quality fine furniture and has intricate style details. Wayside is family owned and operated and Joe is part of the family and amazingly talented at CAD drawing. The cafe on-site is also run by a family member and the homemade food is FANTASTIC. We like visiting just to have lunch and we live almost an hour away! You can't go wrong with Wayside Furniture! Ask for Dan as he knows his inventory will direct you to what you want and what options are available. For instance, we ordered not only the fabric for our couch, but the feet and arm design as well. Dan also knows what he can order for you that may not be on the floor.

James H helped us out and did a fantastic job. We did everything over the phone and he was quick to answer and made everything a breeze. Will and Drew came to deliver the furniture and did a great job. I would recommend Wayside to anyone!

Bought our sectional for 50% off of retail price. They delivered all the way to downtown Cleveland for $100. They had a good selection although a lot of items were on back order due to covid

Excellent selection of sofas and bedroom sets with best prices in town. We were pleased to find American made items, excellent customer service. Highly recommend this store.

We purchased a dining room table three months ago and the top is already chipping off. They sent a tech out who was very condescending. When I explained we were unhappy with the quality and that we don’t even eat at the end where the chips are, he said so they just happened overnight? I was appalled! I called and asked to speak to a manager who told me they don’t really have any line of table that this won’t happen too. Good to know! I’ll never buy a table from them again. We wanted to purchase local but honestly we would have gotten the same if not better quality purchasing online and definitely better service.

Great experience at Wayside. Beautiful furniture at a great price. Fantastic selection of many different kinds of furniture. Tremendous quality and selection but what really separates Wayside from other stores is their people. Our designer Lisa L.from Wayside is fantastic. Lisa spent a considerable amount of time assisting us with all our furniture and accessory selections. When purchasing additional furniture the only visit we plan to make is with Lisa and her team at Wayside.

We appreciate Wayside for having nice items in stock. Just canceled our 6 month old order at Levin who have no clue when anything will be coming. Can't wait for the Wayside deliveries:)

Good furniture buying experience. We didn't feel pressured at all and our salesman, Evan, was great! He showed us what we were looking for and then let us take our time and make a decision. Definitely happy with our purchase!

The quality of the furniture and sales associates was top-notch. I would have rated 5 stars if I didn't have to wait 3 months for some of my furniture.

The staff at Wayside is knowledgeable and very helpful. We bought patio furniture online, and later went to their showroom to purchase a mattress and box springs. Both the sales and delivery staff were very professional and did a great job. They delivered when they said they would and set everything up. Highly recommended!

Great customer service and competitive prices! I’ll no longer be shopping at Sheeley’s and instead making the drive from Canfield to shop at Wayside!

It's just that I don't think their items are made to be durable / long-lasting! Like a lot of things these days, their items are "slapped together", causing them to "break down", just so you have to keep coming back to purchase more! (= If you're lucky, each item might last 3>5 yrs? !) On top of everything appearing to be poorly made (= built with weak quality!?), everything we looked at, seemed to be rather over priced for what you were getting! So, on that note, our search for long-lasting furniture, that's durable & sturdy, continues!