Wendy's, West Chester Township OH

The fries were hot, fresh and delicious just as advertised! Awesome service in the drive thru too.

This Wendy's always assembles a burger that looks like it belongs in a commercial. They're just beautiful. On more than one occasion, I've actually called out the staff member that built my burger and tipped them for the quality of their work.
I had a taste for a Wendy's double cheese, extra cheese with everything, light on the mayo. The made it perfect. There's nothing more to say.

We come here quite often and tonight deserves 0 stars… girl in the back window…rude, threw my change in my hand and slammed the window, the guy at the front blonde hair and glasses just as rude. Maybe I shouldn’t expect so much from fast food, but when the Sunday night crew is usually amazing these guys make the whole place look like a joke.

Terrible wendys, bunch of irresponsible kids working there, manager prolly a kid to, get a better crew, rushed us the entire time with 1 car behind us, inside was closed, if anyone that works there see’s this, you’re sh**!

Love the bunless baconator with a side salad. They took out the Coke Freestyle beverage server but they are open inside.

Management often will ignore your requests for no ice when you buy a soda and.
Roughly 1 out of 3 trips there's soda on the outside/on top of all cups. (awareness if you dislike sticky situations within your vehicle)

Slow getting food but fresh and love the breakfast potatoes why can't we get them all day

Just ordered 4/4 cheese burger w/spicy nuggets & #4
This burger looks & taste like it was precooked around 530 this morning, regular nuggets & stale buns! Only thing decent enough & fresh is the fires! Want to add a pic of this burger for clarity, this thing is gross!

Everything was good until I ate the son of baconator. The bun was hard.killed the whole experience.

I just ordered a single with everything. The meat was cold. Cheese was not melted. Top bun was hard like it had sat for a few hours outside wrapper. So disappointed ️

We arrived at this restaurant shortly after 11 pm going thru the drive thru. The food was hot and very good. The manager on duty was very courtesy and went the extra mile to make sure we had everything we needed and I called the restaurant the next day and let them know about the service and turns out he was the General Manager working the evening shift. I will return to this restaurant and pleased with are service we had. Thank You

My last 3 experiences have been awful. One night just waiting for my food it took 40 mins. The mansger was RUDE & the food was WRONG. NOT SURE what happened here, he thr proceeds to curse out the staff & telling them its their fault, but I guarantee it was not they were NEW. We called the next day & was advised to make the complaint with corporate. The looking at receipt, gave a refund on the wrong meal

They really need a new management this is why the boss Run he threat people, employees I wish no one will do business with grimy people.

Worst experience ever. They hold me on drive thru for complete 20 mins. And I had no choice to leave because they were kept saying “hold for a min” to me. I never stayed on a drive thru for ordering that long

This location has really gone down hill. It gets worse every time. The line was super long, which would lead you to believe you're going to get fresh hot food.nope.my fries, burger, and nuggets all cold. On top of that the girl running the window is extremely disorganized. Last time I came here I had food poisoning. Figured I'd try it again bc I was in a rush.hopefully this time will be different

I’ve been coming to this Wendy’s for a while as it a near my job and I figured I would give credit where credit is due. Every time I come through the drive thru i have never had a problem, my order has always been correct, fresh, the line moves rather quickly compared to most places nowadays, and the staff are always very polite and efficient. Keep up the great work!

I was at the drive through where at the speaker took 5-7 mins to take my order then after my order was taken I go to the first window, where the kid leaves the window to go help his co worker with trash, I thought customers came first, not to mention we are waited at the first window for a while then we went to the second window to pay where by the same kid was not acknowledge or even spoken to I didn’t get a receipt or get a greeting, when i called to speak to manager Ron he said “I’ll address the concerns with my team” and Rudely snapped they were short staffed and if I wanted to better my experience I could apply or have my friends apply, I understand being short staffed but your employees need to prioritize customers over trash. I was only then rude as he was rude to me. And kept talking over me as I was trying to speak This is not okay I am a manger and was short staffed at one point, but there is Better ways to settle things rather then attitudes all around do not recommend this place. If you wanna spend half your day their go for it