West Toledo Animal Hospital

This place only cares about taking your money. My pug had Pancreatitis a couple years ago and started showing symptoms again. My regular vet (Lewis Animal Hospital, which is amazing by the way) was closed, so I took him here. They said they needed to keep him over night for "fluids" and observation. When I came to pick him up the next day, they had no information to give me, and wouldn't even bring him out until I paid over $600. He peed on the sidewalk the moment he stepped outside the door, so apparently they just kept him in a cage overnight without letting him out to go pee. He was worse when I picked him up, which leads me to think they literally just locked him in a cage overnight. The kicker is, the vet wasn't even there the whole time he was there, so I'm not sure what I was charged for. She walked out to her car 2 min after they took him back. I took him to medvet that evening and he passed away. If he was that close to death, why would they release him? They have no idea what they are doing, this place is literally just a money grab. Do yourself a favor and go anywhere else.

They took such good care of our sweet old girl! Nursed her back to health after she ate something she shouldn't have. We will continue to take all our pets here. Highly recommend.

Dr. West and team are great. The cost is not the cheapest in town but all of my fur babies are West Toledo babies.

Very clean, very friendly, fast service, great with our dog and reasonably priced. Getting in and out of the Parking in the back was a pain in the butt!

Their prices are always on the high end of any estimated cost for a procedure, but I have had no significant issues and appreciate the care they've given my cat.

I’ve been going to this animal hospital since 2019, utilizing the boarding and vet care. Back in 2020 my German Shepard rescue was being treated for heart worm they treated him halfway through and I was under the assumption that there were no more treatments only to be informed in early 2021 he still had half of his treatments to go through. I had been over charged on 2 occasions for boarding which I was was refunded for that, but an overall inconvenience. And what set me to go find another animal hospital was most recently I asked 3 separate times for a quote on my pit bulls tooth extraction simply because I’m a 23 year old college student and I just wanted a financial heads up about cost. I was ignored the first and third time while the second time I received an expired quote for a different customers dog With the customers name, address, and dog breed/name attached to the paperwork that was sent to my email, which I found extremely unprofessional as I would not want my address and dog names sent out to a stranger. Overall my experience over the years has been below average after multiple chances and it just isn’t worth putting my time and money towards any more as well as choosing to prevent any further misunderstandings with my pets.

I loved this vet at first but the more I took my dogs in, the worse it got.
I took both my dogs in yesterday for vaccines & asked the vets to clip their nails, which they did not do. They said they were going to put a powder on a cut that was on my puppies paw, they did not do that. They didn’t even refill my others dog prescription. It’s always super busy & they never answer their phones.
The front desk workers always seem to have an attitude and are not overly friendly to their clients.

They always treat our cat with lots of care and respect. Fair prices and good location have made this our family vet.

Service is good but difficult for some to answer phone calls and thus making it difficult to eat an appointment.

I have been taking my cats to this vet for several years now and they have always gave good care that didn't break the bank. I also get my cats groomed here a couple times a year. The only thing I wish they would consider is taking a hour or so either at the start of the day or end of the day for cat grooming. Another facility I use to go to would set aside cat grooming appointments for the first hour of the morning to prevent so much stress for the cats. They do use calming spray so that is a plus. The aftermath of vet visits are just always hectic because it's mostly nothing but dogs there when I go so it's about a week before my cats calm back down lol to be expected though since it is a vet after all!

I first off want to thank the doctor and the vet technicians at West Toledo Animal Hospital. For being so kind and patient with all of the questions and concerns I had at the apppintment. 10/10 would recommend their establishment. They walked me through the process step by step, explaining every detail in depth to relieve my anxiety, And ensuring that they would give the best quality of care to my baby, which they above exceeded that promise.

She does not do well at the vet and turns into a monster lol. I consented to general anesthesia in the case she became uncontrollable for the safety of staff and to not stress her out more than she was already.

The doctor comes back and says that they didn’t need to do the anesthesia because she literally just laid there and didn’t move at all. I was in literal shock.

She even got patient of the day.

You can genuinely tell the passion everyone has to ensure the best possible care for your pet, and make it a priority to make sure you’re comfortable with compassion in regards to how much our pets mean to us.

I could go on and on about how amazing the staff is, thank you for alleviating all of my concerns and anxiety, and making sure Sandra was taken care of with the highest professionalism and care.

Thank you so again so much!

My husband took our dog in because she had an injury to her dew claw and it needed to be treated before an infection started. The receptionist at the desk was rude to my husband and asked if he had an appointment. For real? This is a hospital not a regular vet, otherwise change the name of your place. She stated that it's 150.00 just to walk in the door. Greedy much? She did not show any empathy at all and this is unacceptable. She recommended Med Vet and my husband was treated with respect and cared for my dogs injury. The amount was so minimal. I am glad that now we know where to take our dog from now on.

Very polite and thorough and cost friendly.
Dr. Roe is awesome and very accommodating with our big aggressive dogs.

Always a fantastic experience and staff is very upbeat. Huge shout out to Dr. West and Demi for always treating us like family! See you guys the next time!

This is the best and only place I trust with my furbabies. They are full service from check ups to grooming and daycare. The staff is very knowledgeable and friendly. The Drs are the best. We've had to help 3 of our babies cross the bridge and they go above and beyond. I highly recommended this place to all my friends and family.

I just wanted to give them a huge thank you. Yesterday I had to bring my Guinea pig in for an emergency appointment. And they were there for me the whole time. Giving me advice and helping me with anything I needed. As today he did lose him.which was a possibility of happening I appreciate you guys very much and your support. I take all my animals here and won’t return else where. Thank you west Toledo!

The receptionist on the phone was incredibly rude and made it seem that my questions were of an inconvenience.