Western Reserve Hospital, Cuyahoga Falls OH

We love Western Reserve Hospital. It is very clean & modern. Everyone is friendly & helpful. All parking is free including free Valet Parking.
The emergency room has modern equipment & comfortable patient rooms instead of beds divided by curtains. If you are admitted to the hospital you will have a private room.

I had a toe surgery with Dr Khandekar. The surgery went well and he and his staff were great. My experience at the hospital was phenomenal. Being cared for by an attentive and empathetic staff left me feeling well despite the discomfort of the surgery. Thank you all.

Attention all- pain management office- If you having problem with back and left leg being numb like I do? Don’t bother going in this place first thing with out doing anything they will assume your going there for some kind of pain medication, I can’t remember the name of it now but that’s all he kept talking about it for like 20 min until I hade enough walked out of there, he never asked me about my health history? He never asked me if I did any test or anything? He kept talking about how other people have died from some of kind of pain medication again sorry I can’t remember the name of the meds he kept talking about it, so I thought I was going to Dr office not a medication therapist so end up walking out, and 1 more thing before leave no disrespect but dr I saw he hade very hard accent he couldn’t speak how can I say like pronounce, correct words, soon as I walk on his office he said to me nice perfume smelling good and I told him we don’t call perfume for men we call cologne not perfume he said it’s something so he didn’t know the difference from perfume then cologne hahahaha

I am very greatful and appreciative to the amazing family at Western Reserve hospital. Thank you all very much.

Dr Restivo is a great doctor, takes his time with you and answers any questions you may have. He explains things so you can understand.

Had surgery there 9/11/23 the preop nurse was absolutely amazing very caring and really knows how to care for patients and make them feel comfortable the surgeon was also amazing the anesthesia people were also nice but I think they gave me way to much meds I don't even remember going out of the preoperative room and being wheeled into surgery. Then Unfortunately the nightmare started the post operative nurse was less than caring all she wanted to do was to get me out of there. If my husband wasn't there I honestly do not know what I would of done. I literally could not stay awake my husband had to remove the bed pan and she literally did nothing for me no crackers and my husband had to ask for water for me and even get me dressed.

From the time that my wife checked in for her outpatient surgery everything was fantastic. The receptionist was very friendly and very knowledgeable, the nurses were cheerful, friendly, helpful, and attentive. Her Doctor explained everything and answered all questions before her surgery and then came out to the waiting room and again explained how the surgery went. Once my wife was moved to the PACU I was taken to my wife and again my wife was being attended to. This was definitely a very class act.totally 5 stars.

Doctor Hannah Rupert was very kind, very helpful. Little wait compared to other hospitals.

Lovely new facility. The Dr. ’s and staff very friendly and knowledgeable. However, getting through registration or knowing what floor/room your Dr. Is in, is a NIGHTMARE! People were actually getting angry at the long wait to get signed in. There is no one to ask a simple question of without getting in the line. Which today almost went to the outside doors! People are hurting. They don’t want to stand in line 20 minutes just to check in. Please fix this!

I wish I could give less than one star. The office staff are all power hungry and incompetent. Started going to Western reserve in April of last year and I have yet to have any resolve for my issues.

Outpatient surgery. Wonderful experience. The care team was very friendly and kind. I felt my wellbeing was priority and everyone’s kindness helped to alleviate my anxiety. The whole team was exceptional from the kind valet host, nurse at check in, nurses, anesthesiologist, and of course my Dr. I greatly appreciate everyone’s kindness and the positive environment they created.

Totally impressed, staff was so friendly, I would recommend this facility to family and friends, plus Dr. Hill is the best

The entire staff was welcoming, friendly, & caring. Even those not working with me would greet me. My prep nurse Jody was great. My surgical nurse & the nurse anesthetist stopped to introduce themselves before the procedure. The doctor in charge of anesthesia stopped by as well; it was his last official day of work, but he still took time to chat with each patient in the OR prep area. (It is an open area divided by curtains, like most OR preps.) They gave me socks to wear during my surgical procedure and warm blankets, which I very much appreciate because I dislike being cold. Everything went very smoothly. They even gave me a quart of soup when I left! I would highly recommend this facility.

My wife recently underwent double mastectomy surgery for breast cancer and words hardly express the amazing care and attention received throughout her stay at Western Reserve Hospital. As an employee of the hospital, I’m of course a little bias going in and I’ve always had the pleasure of knowing already that we have a great team here. To experience it first-hand though hits different. To watch this team at work is unlike anything you will ever find at any other hospital. They truly turned an anxious time into a comfortable experience. Everyone, ALL who I am honored to work with, were absolute rock stars in their duties. Candice at the front desk, Sharon Martino and the women’s imaging staff, Dan and Kay in pre-surgical testing, Jimmy at the surgical desk, Ladonna in surgery waiting, nurses Dawn and Shauna in the OR, Tim, Carolyn, Dr. Unger in nuclear medicine, Dr. Gemma, Dr. Beddell, Dr. Mark Smilek, the general surgery residents and resident physicians, Dr. Harron, Dr. Mujahed and Dr. Prusko, the anesthesia team, especially Shana and Antonella and Adele and Peter Ferraro in the PACU, and Shannon, Annie and Dani on the 2 west nursing unit and Kenya from environmental services.all of you (and I’m sure I’ve missed many others who I know were working so very hard behind the scenes) …you are truly wonderful human beings and we cannot thank you enough.
–Allison & Jason

My husband has had 3 surgeries there in out patient and had excellent care! Even sent us home with chicken soup for dinner.

Was very pleased with first time experience at Western Reserve Hospital. Vallet parking, welcoming staff, and helpful. Was kept up to date the whole time during daughters surgery, even when surgerytook longer than expected. Cafeteria staff was friendly, food fresh and tasty, we had the salad bar. Restrooms were clean. Nurse in recovery room was patient and helpful. Daughter was sent home with amazingly good chicken noodle soup. Received follow up call next day. I dont have one bad experience to say. We were definitely pleased with building, staff and the hole experience.

Almost killed my wife. She came in comparing of pain from her lower belly area, classic appendicitis symptoms. They kept asking what drugs she took and treated her like a junky. Sent her home while her appendix was ruptured. The doctor still works here. Do not go to this hospital.

We were there for outpatient surgery for my husband. Nurses, doctors, and staff were very helpful and kind.

My apologies someone took my necklace off and put it in my change purse. Today is the first time in a month and 1 week that I dumped all my change out of my change purse and out came my necklace. I went into the hospital unconscious because I had a seizure. While I was unconscious someone stole my blue sapphire necklace, I've called there and talked to security and also to the emergency room and no one knows where my necklace is. I would not recommend this hospital. I've called the number and left my name and phone number hopefully someone calls me back. My boyfriend bought me that with matching ring and earrings for Christmas I only had it a little over 6 months. Got a call back the lady I talked to said she was one of the people who took care of me. She said I didn't have a necklace on. The only time I take it off is when I get my hair cut and once that's done I have it put right back on. My boyfriend checked his car it's not in there. Either when they were getting me out of the car it came off and fell to the ground or someone took it off. Not sure what happened all I know is that it's gone I hope who ever has it, is enjoying it as much as I did. I miss my necklace.