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White Castle, Columbus OH

Address 3615 S High St, Columbus, OH, United States
Phone +1 614-409-3264
Hours 12:00am-12:00am
Website www.whitecastle.com/locations/1168
Categories Fast Food Restaurant, American Restaurant, Breakfast Restaurant, Hamburger Restaurant, Restaurant
Rating 2.7 15 reviews
Nearest branches
White Castle — 3751 S Hamilton Rd, Groveport, OH, United States
White Castle — 801 E 5th Ave, Columbus, OH
White Castle — 3540 W Broad St, Columbus, OH, United States
White Castle — 1080 S Hamilton Rd, Columbus, OH
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White Castle reviews

15
Sort by: date highest rated lowest rated most helpful
James
July 26, 2023 9:31 am

Everything was great except for cleanliness! Restrooms were in need of cleaning the dining area needed sweeping!

Errol
May 29, 2023 4:09 am

Just bad. Bad attitudes, bad service. Long wait time.
The chicken rings were alright

Sean
May 21, 2023 9:50 pm

Just started eating white castle here recently and very impressed on all of their service specially compared to all the other fast food restaurants around falling off.

Keishauna
May 14, 2023 7:10 pm

This place has really gone down hill over the past few months. The employee's are incredibly rude, but that won't be corrected because the management is the same way. I've never seen a business that prioritize their door dash orders over the customer in front of them. This white castle is three minutes from my house, but I now will drive the extra 8 minutes to go to the next closest location. I do recommend their food, but. I don't recommend this location.

Elisha
March 14, 2023 7:01 pm

When they mess up they are not willing to fix it. Guys it's easy. If you don't like your occupation go searching for a new one. It's not worth stressing yourself out and making an unexceptional experience for the customers.
We move who we are not the world

Neva
March 11, 2023 3:52 pm

It really depends on the time of day you go at the S. High location in Great Southern Shopping Cener. Third shift is horrible. I wanted to order a sweet tea and the cashier didn't know the prices. I asked her to look it up on the register. I couldn't see her name tag, but she had green dye in her hair. Service was horrible. Edges of buns were hard. I feel as long as I waited in the drive-thru, my burgers should have been fresh. I will continue to go during the day or early evening. Never will go late again.

Mark
March 11, 2023 10:23 am

Great breakfast sandwiches. Sad they discontinued the Ghost Pepper cheese, the Jalapeño Cheese is good. Please bring back the Ghost Pepper.

Brittney
March 05, 2023 1:51 am

When I go they are always out of something I want or they are some times rude but most of the time I get the nice employees

Dan
February 24, 2023 3:26 am

If it were actually clean it would have been ok but it was gross I couldn't eat my food.

Anthony
February 05, 2023 4:17 am

Walked up to drive thru window (Truck Driver) waited all that time for old white castles. I trashed entire order.fries hot though.ha ha ha horrible castles.should have Bern fresh not hard and two toned meat.you know.dark around outer part and inside center normal color.ha ha.

Shane
January 28, 2023 9:12 am

Food was good but the wait time was over 40 minutes so that pretty much killed any appetite that we had.

Lisa
January 21, 2023 10:11 am

Good and fresh but the blond behind the counter was rude told me not to stand there you go sit down so rude

Christopher
January 16, 2023 1:42 pm

Food is as expected. Placed an online order that said it would be ready in 15 minutes. It ended up taking 45 minutes. They also didn't make the order as requested, ordered sliders with pickles but did not get pickles.

greg
January 11, 2023 3:40 pm

White castle is a must stop at when in the Columbus Ohio area. If you've never had one then you're missing out. Always hot and tasty.

Amy
January 11, 2023 12:46 pm

Been going here for years and it's sad to say there food and service is really going down hill food either not done or cold

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