White Castle, Cincinnati OH

The food was good fresh and hot but soda was gross it seems that when they went to that touch screen soda machine it always has a slight taste of bubble gum dirt or mildew.

Staff were wearing shirts that said "family", were not friendly nor welcoming, did not greet us, in fact ignored us for a couple minutes not even coming to the front counter to help us even tho they all had clearly seen us and they were not busy at all. Bathroom was closed which is not right and dont make any sense. Food was white castle so that was what is to be expected. I think the staff have relaxed a little too much with less business due to covid or maybe just overall bad management because on top of not having hospitality, cigarettes, cell phone, and personal employees items on unused food areas behind counter. It's not hard to have customer service and make people feel welcome and like you care.

One of the.better locations. I'd rate this place higher except they keep forgetting parts of my order that I paid for, which is very frustrating for a family on the go.

There was a gray hair in my clams, when I pointed this out the cook which had gray hair? Got nasty with me. They offered me shrimp instead. I was afraid to eat any of the food because of the way the cook acted, so I didnt eat it.

This establishment is always kind to myself and my clients when we eat there. Some staff is slow, but most all of them are good. They do make mistakes, but they are always prompt in fixing whatever is incorrect.

Fast, hot, courteous service and I asked for special instructions on my sliders! Everything was right on point. Keep up the "Excellent Work, " Team Eastgate.

Food is getting worse while prices keep going up. Once a legend in our area, now it's just a over priced give you gas rest stop

The veggie burger was gross tables were dirty and had food on them from previous customers nasty won't be visiting again

Can't beat their drive thru for fast service. I do crave the castle with cheese now & again.lol

Best White Castles I've ever been too! Food is actually hot and drive thu lady was super nice! Thank you for mixing my Powerade Zero

Stopped in at 1: 00am in Batavia Oh.got a crave case of cheese sliders. The people were polite, service was fast and the burgers were hot and fresh.