WinMed Health Services, Cincinnati OH

I called over 30 dental offices today. Only 3 were taking new patients. Two of those 3 offices were scheduling 12-18 months out. This office was only scheduling 3 1/2 months out. I said I’d like to make an appointment for the earliest available in January (which is when they told me they were scheduling for new patients.) I made a comment that “it’s better than nothing, and this pain is unbearable, I’m just glad to get something scheduled”, I was told “if it’s that bad you need to go to an emergency office for an extraction. ” This feels very dismissive and unprofessional. How they are comfortable telling someone to get an extraction without ever looking at the tooth is beyond me. I was so excited that after making no less than 32 calls today, I finally found an office to schedule with. At this point I do not feel comfortable at all being seen in this office. It’s amazing to me how dismissive the office staff was about my dental concerns. I will make the decision between having a tooth worked on or extracted, not some faceless person over the phone, and for the woman to tell me to get it pulled without a second thought leaves me wondering how they’d have treated me once I was in the dental chair. Rude, unprofessional, uncaring… these are not great qualities for any provider in a healthcare or health services field.

Horrible experience! They are very unprofessional and they cancel appointments at the last minute! They have had to reschedule my children’s dentist appointments 2 TIMES with the excuse that “THE DENTISTS DIDNT COME IN”. If you are looking for a reliable clinic look somewhere else.

I’ve been coming here years and I am finally done! Every single appointment wether yearly or follow up takes 3 hours. In the waiting room 1 hour. They take you back just to wait another hour sometimes 2 for the doctor to come in for 5 minutes with the driest attitude. Nope not going to put this stress on me anymore. I don’t know who they think they are to disrespect peoples time like this but for a follow up appointment I shouldn’t have to wait 2+ hours. Checkin is the fastest part after that clear your schedule because you’ll be there awhile.