World Gym - Sheffield

Will never stop charging you if you cancel. You probably would want to pay cash up-front. Don’t give these guys your credit card information

The weights are heavy and atmosphere light. Great gym. Goro from Mortal Combat would give World Gym 4 thumbs up!

I put in a request for them to have a different credit card of mine to use for recurring payments; they wrote down the information and said there will be no problem with doing the change. A month later I get a call from World Gym while stating I’m past due. The next day, I went to World Gym to see what the problem was and their account department put in the wrong expiration date. The lady, said that she waived the late fee (as you should, but the $20 charge is still there as of 09/18/19) and I asked how about a FREE protein shake for my inconvenience (I only go to World Gym on Sunday and Saturday) she said I waived the late fee (as you should) that’s good enough. Why should I pay a late fee because someone working in accounts may have Dyslexia and put in the wrong info.

Cancelled my membership, but they have no record of it apparently. Have been being billed for three months. Poor customer service.

*RESPONSE: I did have a face to face interaction and then apparently my banking information was LOST! Rachel from billing isn’t incompetent, Mariah your “manager” is. Dave and Rachel have been helpful. By reading the many comments regarding billing, there is an apparent issue.

**UPDATE: Just found out their “billing” is one person who does it from home. YIKES! Explains the errors. **

My experience with the gym itself has been great. No complaints there. However, it appears one person can completely ruin your experience.

I changed my banking information on March 1st. I walked into world gym and face to face changed my information. I also asked for Mariah to call me since Facebook messenger let me know to ask for Mariah. They took down my information and told me they would give it to her.

By reading the reviews regarding banking, I had a feeling there was going to be an issue. I asked if I should get a copy of it and expressed my hesitation. I was reassured that Mariah would be in the next day and handle it.

Unsure where communication failed. I never received a call from Mariah. So either the employee didn’t give her my information or Mariah chose not to call me. I’m leaning towards the latter.

Well, April 8th, I received a call that I owed a balance. I called back, Mariah once again was not there. I was once again told, she would call me the next morning. Still did not receive a call, so I once again called that evening. She had no record of my information, however told me that she “must” have scanned it over to billing. Well if she did, there would be record on both the printer and billing. Very concerning that apparently the form I filled out, grew legs and ran away. Hopefully not into the wrong hands.

No explanation as to what happened with my sheet that I filled out. Honestly very concerning that she is a supervisor. She seemed very incompetent on the phone as she had no answers for me and it seemed as if she was lying. I know for a fact my sheet did not make it to billing or someone would be able to provide me with proof and an explanation. Additionally I changed my information once again, verbally over the phone and asked for email confirmation. She confirmed my email address and said she would email me tonight or the next morning. I bet you can guess, she didn’t email me. Then blamed it on billing when I wanted an email from HER stating I verbally changed it with the date.

If I have to change my banking again, I will be canceling instead since apparently no one there is compentent to send the form to billing.

Thoroughly disappointed.

Wide selection of training equipment for all types of lifters/athletes/gymgoers. Big facility with good hours and not expensive for a membership. They work hard to try and keep the place clean

I’m visiting family for Christmas from Virginia, just outside Washington DC, and this gym is the closest to me. When I walked in I was warmly greeted. I explained my situation and the gentleman at the front desk suggested a one week pass. The gym is unassuming but it has all of the equipment my gym, Lifetime, has. World Gym reminded me of the gyms I see in YouTube videos of Arnold and Sly working out in. This gym is nonjudgmental and everyone is here to improve themselves. Period. If you’re looking to meet your personal goals - I suggest you come to World Gym.

Absolute worst gym I've been a member of. 3yr member and with my experience here I've had countless billing issues to where I had to have my bank fight to get my money back bc they wouldn't just refund it to me. And out of the 4 showers in the disgusting men's room there are only 2 that work and are covered in black mold. Instead of using the $40yr maintenance fee that would easily fix the shower rooms they decide it's more necessary to airbrush a giant gorilla on the wall. Now with all that in mind they are no longer honoring the $10 a month membership and forcing existing members to now pay $20 a month so they can "fix" these issues. Hmmm funny how planet fitness can charge only $10mo but have a facility that is spotless. I canceled my membership and will never step foot back into this place that's managed by jokers. I'm sure though they will continue charging me just like the rest of the people here that left pool reviews. Don't waste your time here

I joined 3 yrs ago and stopped due to illness and than a month later i got charged $450. Now they are calling me wanting more money. This place is a joke don't join if you want to be charged after you stoppdd going. I called the front desk and informed them i wasnt coming anymore due to my illness and the lady at the desk didnt update me files. Not my fault you had people working that sucked at their job. You got 450 off me and now want more. Don't go if you want them to rake you with fees and more fees.

I always get a Day Pass here when I'm in town. Great gym, great selection of equipment, and great culture. If I lived nearby, I would definitely join this gym.

Inexpensive but dirty, hold your poop because you won't be using these bathrooms. Equipment looks like it was imported from 1980s Russia.

Clean and professional environment. Staff is friendly. Well equipped and maintained with convenient hours.

This Gym is a great place to go if your goal is overall health. They have a huge weight room for those people who want to tone up as well as some excellent classes with some amazing instructors. What first impressed me was their mission statement. The also have personal trainers who are going to make sure they create a personalized training regimen that fits your lifestyle and goals.

I love the variety of equipment it has to offer. My only complaint is the dumbell area is always a mess. There’s three different kinds of dumbells scattered. They’re not in order on the racks most of the time. They need to invest in a newer set that matches.

Bed bugs seriously

I couldn’t believe it but yes there were bedbugs in the
Locker room.

Typical gym billing is terrible

Never be back again
Stay away

They have a good selection of equipment especially for body builders do have a little bit of everything. Prices not too bad. Could do a little better on maintenance and cleanliness.

You can do your own thing or get the help you need. I have used Holly and Michael from the personal training staff for a specific rehab need. Both excellent and caring!

It has all the equipment I need. & the people are great because if you have question they answer them. The trainers are also fantastic in helping me achieve my own goals. & NOT JUST A GUYS GYM!

Where's to start is the biggest question. Everyone there is so damn nice and they talk to as a friend which I really do appreciate. Also the equipment there is nice and they have a lot of machines every kind you could think of. Tanning beds are nice and very comfy. Outta 10 I would rate it a 11

Beware this location! Very shady billing. Still getting billed after ending my contract with them a very long time ago. I don't understand how they even get away with this considering it happens to so many people.