Zales, Columbus OH

Transaction went quick and smooth, csr was welcoming, warm and friendly. Her personality and sales techniques inspired me to find additional future purchases.

Nice, the person who helped me was very kind, it felt like a very great atmosphere, thank you very much Melisa

Im soooo frustrated at this point. I just received my diamond credit card in the mail a few days ago so ive been trying to buy a wedding ring but the website has been acting up and wont get to the check out screen. I called to try to see if i could order over the phone but no one answered the couple times I called. So disappointed. I wanted this ring before christmas!

Complete nightmare. We went last weekend around 330 on Sunday. The store was packed. Probably 15 customers. There were maybe 4 employees none of whom acknowledged us. Two got up and walked out. Employees! My friend wanted to buy these earrings. Quick sale. $200. Didn't happen. Totally ridiculous.

Theresa H was the best sales rep! She was kind, and patient, and took excellent care of me and my husband.

Jonathan provided a flawless experience for my fiance and I. We will always see him for any of our jewelry needs at Zales!

Push these sales people and if you're not buying they walk away and will not talk to you. You're making a major purchase. This should give you time to think to look not stand by your side and if you don't make a decision fast enough. They just move on use car jewelry salesman.

Theresa was awesome. Great customer service, cared about our interests and was so kind to us. 10/10 no doubt.

They did a great job restoring my 17 year old ring. It looks brand new! Thanks to Teresa for your help!

Excellent experience at Zales in Easton.
Great products, environment and above all the service from Katelyn Roush. Patient, knowledgeable and above all kind. I would hire Katelyn to work for me. Thank You.

I've been to zales plenty of times and Mrs Melissa always gets me together! I feel welcomed since the moment I enter. She's always doing her best to help me find items and prices that fit into my budget

Melissa is awesome! We went there for wedding bands and she was extremely helpful and patient with my fiancee' while she tried on 15 different rings and combinations lol we couldn't have asked for better customer service and Melissa will be our go-to for jewelry from now on!

The staff at the easton store is amazing. They are so nice and will help you with anything.

Katelyn was wonderful! Helped us find the perfect ring and never felt like we were being ‘sold’ to.

My husband and I have had two amazing experiences with Zales. The sales associates are professional and knowledgeable about the product.
We have purchased at total of 6 rings and we are very pleased.

The employees were nice and very helpful. Showed my young daughter the Disney line of jewelry, piece by piece just because she thought it was pretty.