Ace Detailing, Tualatin OR

Truly one of the worst customer experiences of my life, and my only bad review ever.
A simple spill, that I very clearly explained the circumstances and even offered to send photos of prior to my appointment. During the drop off I clearly described the spill, showed the location and suggested the seat needed to be removed.
When I arrived he tried to reschedule stating he needed 4 hours to complete. Yet the appointment I had was in fact for 4 hours.
When he called to say the car was ready, he conveniently told me he does not remove car seats. This was after I explained to him that the car seat needed to be removed.
When I picked up my car, the carpet was completely soaked, and still had a lot of cleaner left behind. To the point that there was still bubbles.
I left towels overnight trying to soak up the excess water and cleaner and in the morning they too were completely soaked.
I have now had to remove all of my seats and the entire carpet due to this error.
When I was rinsing the carpet, purple cleaner was still coming out of the carpet.
Do not go here.

Explained to the owner that I have work at noon and I need my car at 12: 30. He told me to drop it off at 8: 30 and 4 hours of cleaning should be plenty to gwybit done. Come back at 12: 30 and nothing was done, all interior dirty, under floor mats alot of dirty and never been vacuum. He only cleaned my wheels and told me it took a while. He admitted that the car was not done and told me to come back some other time, but its 45min away from my house, and I don't have time to drive back and forth. Never coming back again.

Great work! Our truck was a mess and they went out of their way to make it like new! Highly recommend!

Had full auto detail-engine, exterior, interior. Issues, returned vehicle, still not satisfied.

Work was done well. I got what I paid for. It's an 8 year old truck used for construction, but I still like to have a clean truck that represents me well. This was my first time, and I already scheduled a second car.

It's been 9 years since I got this car and the most it has seen is a good vacuuming so I wasn't surprised when they had a time of it getting my carpets cleaned, especially with 2 kids, and man was it clean! If my car had been in better shape physically (less scratches and dents) I would have thought it was brand new! And they were even nice enough to clean the outside a bit! They were very nice and professional. I would recommend them to anyone. Thank you so much!

As usual, I was very impressed with Manny's work! He was able to buff away my mistakes of the past year and even minimized the deep scratches made by an unknown source. He's the best!

I had a good experience here. The car came back looking like new again. Dropped the car off at 9am and got it back before 3pm. Very well done and a reasonable price