Acura of Salem

Great crew that seems to work really well together, I appreciated the patience they had with me especially being a new buyer, very respectful people I loved how easy and fast they made the process for me.

Sales-super-woman Cyndy Patterson helped me through the process of buying a new MDX Type S. She made the entire process as fun and easy as possible, providing helpful and critical information each step of the way. I've been a customer of this dealership for approximately 20 years and they are the best in the business. Whether dealing with sales or service, they are always attentive to every detail of the customer experience. I love cars and could have chosen from a wide variety of makes, but it was Cyndy's professionalism and my long-term experiences with both Acura of Salem and its corporate sister, Mercedes of Salem, that kept me within their family of amazing automobiles. You cannot go wrong giving them your business.

Great staff especially Julian Ruiz our sales person he took care of us when we bought our first truck from this dealership and we went back the second time to buy my SUV car and again Julian took care of us very friendly, professional and honest. Above and Beyond! Thanks Julian!

Great dealership! Able was able to show me all the good stuff on a 2001 Corvette, we just could not get together on the price at this time.who knows what the future will bring. Thanks

My partner Ethan and I met with Abel, an amazing and knowledgeable salesman who was polite, encouraging and helpful during the car purchasing process. If you can get him, he was one of the nicest salesman we have ever met with. He helped us purchase an amazing car (an Acura TL) and was transparent about EVERYTHING. We have had the car for over 2 months now, and everything was correct- we love it! Thank you Abel!

Great salesman: Bernardo, friendly sales manager: Mike, and terrific finance manager: Rodolfo. Good experience all around.

The team at Acura of Salem did an OUTSTANDING job. Cyndy, Abel, Rudy and Mike were professional and made the process of purchasing a vehicle pressure free and easy. Thanks for the experience.

It was a great experience working with Eli and Brian. I'm looking forward to my next purchase with them.

Acura of Salem was very helpful and accommodating! Cyndy was there for us through the entire car buying process! We are thrilled with our new RDX!

Everyone we dealt with at this dealer during the purchase of our Acura RDX were superb. Our sales person was low-key yet excited about sharing all of the options of the vehicle we subsequently purchased. He took excellent care of us as did the manager and the finance person. I would highly recommend this dealer to any of my friends. We are more than satisfied with our experience here. Abel, our sales person should get five gold stars!

I still have my vehicle from my 2017 purchase and it still runs fine and I'm happy with my purchase. Thanks guys:)

Best customer service experience. My car was totaled due to no fault of my own. The other person's insurance gave me fair market price which wasn't much. I bought a used Acura. The salesperson and finance person worked with me. I made an offer and they met me halfway. I was able to purchase the car and drive it home. Thanks Bernardo and Juan, Minni

Went for a oil change and was told I needed brakes and tires which was a lie. Drove 8000 more miles and went to another shop which finally yes my front brakes were needing changed but the back ones were still good 8000 miles after they said they were bad but are still good. Not to forget that my tires are still good as told by another shop again 8000 miles later. This place is a bunch of crooks who try to sell you stuff you don't need!

Above and beyond!
The customer service I received while buying my Acura was fantastic, but that is just the beginning. Abel was the sales person who helped me purchase my car 2 years ago. He not only made the car buying experience pleasant he has also helped me with questions and concerns I have had (without hesitation) AFTER the purchase of my vehicle. These people stick by you and help you (even more so) after you purchase the car!

Just recently I had an experience with my car and I called Acura for help. Abel answered and immediately got me in contact with the Service Manager Mike Schmidt who was so kind and helpful. The next day, Kevin Tillett the Service Advisor called me to check in to make sure I was taken care of. I have never had a better customer service experience. If you are the on the fence, look no further, buy the car through Acura of Salem. You will be taken care of for life!

Fantastic experience with Acura of Salem. Dealt directly with Abel, he made the entire process painless and left me having a good car buying experience. Highly recommend. Ask for Abel.

This review is based on both my online and in store experience.
Firstly, Abel is the person who greeted me when I contacted them asking about an Integra on their site. Boy did he help me get a car I've been looking for. Quick and helpful responses throughout our conversation history that made me feel comfortable with asking any questions and doing business here. I would recommend asking for Abel from Acura of Salem when needing a new vehicle - even in person he made sure I was taken care of with any questions I had. Great atmosphere and awesome people.

This was probably the simplest auto purchase I have ever experienced. I saw our desired car online, called the dealership and was lucky enough to speak with Abel in sales. Abel was great to work with from start to finish. Very personable, knowledgeable and did what he said he would do. He wasn’t pushy and did not play any games. He listened to what we were looking for and didn’t try to steer us toward a different color, model, etc. Because of Abel, we were able to go see the car we saw online and the purchase was finalized after a brief test drive. I’d highly recommend working with Abel at Acura of Salem.