ADT Security Services, Grants Pass OR
| Address | 824 Rogue River Hwy Unit D, Grants Pass, OR, United States |
| Phone | +1 800-900-8082 |
| Hours | 7:00am-6:00pm |
| Website | www.adt.com/local/or/grantspass |
| Categories | Security System Supplier, Burglar Alarm Store, Security Service |
| Rating | 1 4 reviews |
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ADT Security Services reviews
4If I could give a negative star review I would. We signed up for ADT security when we bought our new house and it has been nothing but trouble ever since. The equipment regularly breaks and needs to be replaced leaving gaps in security or causing strange electrical disturbances out of nowhere. Like a doorbell that rings every 15 minutes after dark. I kid you not. The customer service is fine until you talk to management, then they quickly become hostile and unhelpful. Do yourself a favor and don't waste your money.
I tried to set up a home ADT system, with monitoring services, only to discover that really, what they shipped me was a bunch of Nest Cameras (which I declined when speaking to sales) and some door sensors. Now that I'm trying to cancel, I've been hung up on and given the option to have a rep call me back, but nobody has called me back. The 3M command strips do not stick to vinyl windows, metal doors, or wooden door frames. The single screw per sensor and plastic anchor will not drive into my metal frame doors (nor am I about to try them), and literally the first time I opened the door, the magnet strength ripped the command strips off each door.
If I'd wanted to use Google Nest, I would have ordered through Google. ADT didn't even send the sign that is supposed to be required for monitored addresses - that's sold separately.
Whatever you do, DO NOT GO WITH ADT! Consistent lies, failure to help and broken equipment. They only want your money and want you to upgrade. There are so many better options out there.
Absolutely terrible worst security system to go away the customer service is even worse worse customer service I've dealt with they don't aren't reasonable at place I would go to I wouldn't give it a one star if I didn't have to do not recommend