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Arclight Dynamics, Bend OR

Address 20495 Murray Rd #115, Bend, OR, United States
Phone +1 866-222-2154
Hours
Monday7:30am-4:00pm
Tuesday7:30am-4:00pm
Wednesday7:30am-4:00pm
Thursday7:30am-4:00pm
Friday7:30am-4:00pm
Website www.arclightcnc.com
Categories Business to Business Service, Machining Manufacturer, Tool Manufacturer
Rating 5 1 review
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Arclight Dynamics reviews

1
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Iron
March 29, 2023 12:35 pm

I have been wanting to invest in a plasma table for years and was finally ready. I researched 5 different companies when I started my search. I was impressed to find some of the features available through Arclight Dynamic and then reached out.

It started with a welcoming conversation with Aaron, the sales manager. He helped me go through the options they offered and made it clear for me to understand what I really needed based on what I planned to do with the table.

He did not try and upsell me on anything that didn't fit my needs and even advised against some things I truly wouldn't need.

After some back and forth deciding on different features I pulled the trigger and haven't looked back!

The table arrived on time as promised, packed very well and very clean. The table is a piece of art without turning it on!

After I got my shop adjusted for the table and set up a dedicated compressor the table was ready. I cut out one of their provided test files and it ran flawlessly.

After test files I moved on some 16 gauge. I needed to make some seat frame supports for a Jeep we are restoring. 3/16ths plate was the choice. Simple rectangles with a hole in each. Took me 15 mins to draw it up in QCAD and go through the process to get a Gcode file. Then it cut it out which it did with ease and perfection.

The cut quality is amazing. I tried to get some shots of the cut quality and my phone cam just doesn't do it justice. I have been plasma cutting by hand for years and consider myself good at it. This is beyond what a human can do as it should be. (See images)

The next day I decided to go for test gold and cut out a complex logo out of 3/16ths plate. Other then some errors that I made in editing the vectors it again ran without issue and the cut quality is just impressive.

I have 2 reach outs to tech support for setup clarification. I received a prompt tech support call back both times and the tech support guy knew his stuff. I was able to ask and clarify several things while on both calls.

All I can say it good things about the process from the day I inquired about the table to now. Even the shipping company who delivered the table seemed to hold Arclight in high regard as he said he moves a lot of table for them.

Arclight not only provides great customer service, they also provide extensive information and guidance on getting the table running the way it should.

If you are considering getting a plasma table, consider Arclight and their team first.

From the sales manager to the accounting and logistics department to the tech support.all of these people are working hard to provide the very best support they can offer. They are respectful, prompt and efficient and a pleasure to do business with.

Arclight Dynamic's have held up their end earned my business and we just got started!

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