Ashley, Springfield OR

Christopher was so friendly and helpful! Gave us several options, within our budget.
He honored the price on mattress, and delivery fee. Honest, not pushy and nice.
Thanks Chris

This is the worst experience I've ever had. Pushy salespeople, over selling what the warranty covers, run around when trying to put in a claim only to be told three weeks later the thing I claimed isn't covered. Why not say that in the first place? And why are your cheap hardware pieces BREAKING IN HALF not covered?

Trash furniture that breaks after about a year and you will get told it doesn't count under the warranty. Not worth the savings.

Jesse was our sales rep at the Ashley store in Springfield Oregon he was professional and well informed. We told him what we wanted and he showed us a few items and pretty much let us go on our own to find what we wanted. There was no hassle no pressure and it was a great experience. We ended up buying a couch loveseat and a dining room table with extra chairs. Thank you Jesse you were awesome

Furniture falls apart after 1.5 years of mild use. Warranty department is impossible to deal with. I will NEVER spend another cent with Ashley it's all cheaply made JUNK

After dealing with Ashley for a couple of years.
I will never do any buisness with them again.

They took the time to show me all I wanted to choose from. Chris P was very helpful and wonderful!

Beautiful furniture selection with easy in house financing. Delivery for a fee and they do not remove old furniture.

Ryan was totally patient and also attentive to my choices of choosing pieces that I wanted. Great experience at Ashley's!

I just received my item and I'm so happy with my purchase! The service I got here at Ashley was exceptional. Isaiah was quite patient and kindly helped me find the best match for a nice sectional. Definitely recommend this location ️️️️️

Our sales person, Jessie, was very patient and helpful as we picked out just the right chair! Very pleasant experience.

Never buy from this company, I have a horror story to tell about a simple purchase of some furniture. PM me to join my lawsuit or if you want my story. Don't even bother trying to call anyone the entire Corporation is run by employees who could care less about their customers

I have been looking for a couch that could be separated and fixed into what my needs are currently and in the future. Ses man was wonderful. He kept his distance then would be right there when he was needed. Great all the was around!

I walked right in and immediately found what I was looking for. The sales associate Barrett was so kind and patient even though I was there with my toddler.

The staff was very friendly, helpful and willing to work with us on the price based on what the competition offered.

We handled everything over the phone with an associate after visiting a store to see the merchandise. It all went very well.

Great service and beautiful furniture at affordable prices! We were greeted by Allen and he checked in with us a few times to give us helpful information, and then we had another gentleman (unfortunately didn't catch his name!) Who helped with the check out process and he was able to give us a discount on delivery (they will set it up for you as well) even though we live 30 minutes out of the city. He also was able to get us the 5 year protection plan for alot less than the original quote (which all furniture comes with a 1 year warranty already!) It was a great experience. I almost bought a couch online but I'm SO glad I decided to check out Ashley furniture first, so excited for our comfy couch/chair!

Had a great experience recently at Ashley Furniture. I've always shopped with Ashley, but my experience at this location with Thomas was easily the best. He was helpful, knowledgeable, and patient. Thanks Thomas!