AT&T Store

At&t took care of the issue they discussed plans they have the deals we love and customer service is great

The staff at the 1900 MCLOUGHLIN BOULEVARD store have always been the most helpful of any store I have been in. They are efficient, knowledgeable, ethical, and friendly. This time around was no exception.

You may think it works to walk into any AT&T store but that is simply not the case! I have had extremely different experiences in different stores. My son, in fact, had a very negative experience just last week at the Wilsonville authorized AT&T dealer. My advice would be to steer very clear of that location in particular.

This location, however, these people, are amazing! If you are anywhere in the Portland area, make the drive! You won’t regret it.

Went to this AT&T store today and work with the gentleman named Andrew who helped me get a device for me and my daughter excellent customer service got got everything set up and out of there in 15 minutes I highly recommend the store to anybody that is looking for a phone and I definitely would be coming back again to deal with Andrew if I have any issues with my devices in which I I use for my business thank you Andrew

I came in today trying to purchase an ipad, Only one worker on floor and you could hear atleast three people in the back chatting and one employee left to get coffee while people are waiting 2 be helped.anyways i did a bit of research before going in and found that you can turn in your old ipad for down payment or payment towards your purchase. I came in and told the employee and he had no work mentality and shut me down and said we could not take the ipad sense it did not have cellular service only wifi then continues to not give me any options and continue service with another person. With no people helped i went 2 a different AT&T store and immediately helped me out and told me i could put my ipad down as a down payment and was confused when i told them what the previous employee had said. TAKE YOURE SERVICE 2 ANY OTHER STORE!

On Monday, 3/1 Andrew helped my Mom and I set up our new Iphones. Andrew was very professional, helpful and friendly. The process went quickly and we appreciated his service and taking the time to transfer all our info over. I would recommend working with Andrew.

After 4 year used them! We DONE! The bill is ripe off our money, All promotion or deal is BIG LIES! And this store never help full except you want to pay off bill or phone! After that they CANT help you at all. Thanks god! NO MORE WITH THEM. Moved to T-mobile and the bill is LESS then 3 time plus we get more free line and free Netflix and deal we got is real not just lies like AT&T!

When we first got there, we thought it would take a while for us to get someone to help us because the place was really busy, but it only took maybe 5 minutes max.
Our sales representative, Lorenzo, had a really good personality, and didn’t seem to be talking off a script. He likes his job, as well as making sure the customer has a good experience in the store.
20/10, would recommend. I kinda want to upgrade my phone, so I have an excuse to come back.

Jeremy not only helped me with my sim chip problems, but patiently and expertly helped me set up a phone for my son using Apple's Family Sharing. It was a moment of truly amazing customer service. Thank you!

This is a good store and the reps are great. The manager should and will be fired. I’ve been with AT&T for 7 years about and he had the nerve to tell me I was not a valued customer. I almost punched him in his face right in the store. He is rude and if I see him out of the store I will. Of course he is the only one that can give the number out but won’t give me the regional managers phone number because he knows it will cost him his job. The assistant manager is great at this location. Overall I’m happy to go in there except when that guy is there.

I went to AT@T this morning on Molalla ave, I could not get a new charging cable for my iPhone without spending 145. That’s asinine expecting people to that just to add to my account

Sam quickly fixed my phone and gave me an honest appraisal of my phone's life expectancy. Very professional.

Yesterday my husband and I went into at&t and was promptly greeted by an agent. Her name was Jessica Ward. She was not only helpful but extremely professional and kind! We have been customers for over 14 years and yesterday we were about to cancel our service. Jessica helped us in every way she could and went above and beyond with customer service. This woman single handily kept us as customers. It’s representatives like her that keep us sticking with at&t! This woman needs a raise! AMAZING!

After much thought and research we decided to join in with the 21st century and purchase two iPhone SE 2020's. We went to the AT&T store closest to our home. We are just entering into retirement and went to the store to get 1st hand service so we would be set up correctly. The service was prompt and attentive to our needs. We look forward to our future with our new phones in hand.

Another great service! I love this location I get excellent customer service ever time I visit here highly recommended! ️ thank you Sam!

Fixed a huge mistake the sherwood authorized retailer made on my plan. Kylie was super helpful in fixing someone else's mistake and getting us set up with what we needed.

We have continuously had great service at this store. Today we worked with Andrew to lower our monthly plan cost. Andrew was very helpful in accomplishing this and also offered several other useful service suggestions. He was knowledgeable and professional throughout the entire process.