AT&T Store

Joe was very helpful. Great customer service. Wasn’t pushy to get me to buy something, but was very informative about all the amazing deals. I was very satisfied with my visit. Would recommend.

Brianna is the reason we came into the store. When we called to ask questions she provided excellent customer service just over the phone. I do find it deeply concerning that a billion dollar company would leave a young woman alone at night in the store with unlocked doors. Saftey should be a no. 1 priority. 10/10 for Brianna, 0/10 for ATT.

Courtney and Christopher were so kind and professional helped us with many tasks regarding smart watches and iPhones ty

Rheanna and Courtney are the best! Saved me tons of money on my rarely plan, they were not pushy and were extremely explanatory over all the little things. Thank you!

Absolutely unprofessional.scammed me so they could get commission.not receptive of my complaints even though i’ve been a customer for over 20 years.apparently no manager even works here according to the nasty sales rep on the phone.just absolute garbage of a store.terrible service.terrible people out to make a buck.

Courtney was very helpful and as an 88yr old I needed her expertise, and she provided it. Thanks Courtney.

Woke up to my phone completely screen dead, they were able to help me get into a new phone and even ended up helping me get the old on one long enough to get my information transferred! Great store and great staff! Manger is amazing and has trained an amazing staff!

Best AT&T experience I've had in the 10 years I've had service with the company. DaeLee and her team deserve more stars!

This is the second time ive tried to get help for my phone which i got from their store. They do not know how to use the products they sell and or think its ok to let disabled seniors struggle to get our phones working the way we want. Either they are lazy, or incompatant but their only answer seems to be sending us across the street where we have to pay big bucks to have help. Sorry, ill sell you an expensive phone but im busy texting my bro and youll have to go somewhere else to figure out your phone.

Totally unhelpful manager. Went to trade in my phone and she refused to take it because the transaction had originated from another store which conflicted with what I was told by AT&T. The response was abrupt, sharp and she offered no solution. Why do I pay this company thousands of dollars a year?

Amazing customer service! I went in with questions about a hotspot and DaeLee helped me get the best product for my plan. Super knowledgeable and incredibly friendly. Thank you! And a big shout-out to the manager that was working at the time!

Christopher was top notch in the customer service he provided to my 2 sons and I last week. He literally got us all the deals, promos, and jumped through loop holes to make sure we could afford our new phones and service. Any time I have a question he and his manager help with such confidence and 100% make sure I am satisfied. Couldn’t be more happy with our experience.

Rheanna and Christopher were so chill and sweet! Rheanna is new but totally handled business! My phone basically blew up and they hooked me up with an upgrade, bundle with basically free accessories, discounts, I was in and out. Such a relief during a stressful situation. They were patient, kind and efficient. BEST location in eugene/springfield area!

John was such a great help while setting up my new iphone! Best at &t i’ve been to ever! Quick service, they’re friendly so waiting there doesn’t seem to take too long, and they are so good at multitasking.john was helping out me, another customer and answering phone calls by himself while I was there! Thanks for being great john! (:

UPDATE REVIEW: daeLee and Courtney were such great helps today. Went in to upgrade my phone and I came out with a new iPhone 14 and a new watch! They helped me set up my phone, answered all of my questions and I’m very happy I was able to get the help that I needed today.