Big Y Fly Co Inc, Hood River OR

I have placed a few orders from this company. Overall it’s been great until this last order. USPS lost the order and the customer support has been sub par. As a small business owner myself, when things go wrong for a customer that is when you have an opportunity to build loyalty. They dropped the ball this time this time.

Top notch gear and the service is just as good as walking into a shop even with online orders. Great flies.not sure I need to go anywhere else for my fly fishing needs and for a fraction of the price of most other places with equally good products. Don't sleep on the BigY Reel. It's a phenomenal piece of gear. Thanks BigYFly

Great flies and great advice! Super friendly and helpful staff via email to set me up for success. Thanks!

I've purchased flies from them 3 times. Every time they are top quality, just as described, very affordable, and shipped very quickly. If you're looking for flies this is the place.

Just bought a fly reel online from Big Y. They even put the backing on and tired a loop on the end. Price was great, delivered on time and sent me email notifications all along the way.

Excellent customer service and super fast on shipping orders out the door. Quality of flys is good for value. Nothing but positive comments for this company.

Big Y is my go- to fly fishing store. Big Y has very large stock of flies far less $ than any store.

Flies are excellent in quality and price.

If you’re buying flies elsewhere in North America, they most likely bought them from here and resell them for 3-4 times the price.

Staff is helpful without sales pressure. Had questions about their line of rods and Costa sunglasses - zero pressure to buy, just honest personal opinion and advice.

Walked out with $65 in flies that would have easily cost me 4 times that back home in Calgary, AB.

Another order just placed for pickup.

Solid quality for price. Super fast delivery! Local NW business. Thanks! Oh. And a personal note. Cool touch. Tight Lines Justin!

Everything about Big Y Fly has been great. A couple of years ago, I was interested in trying Euro Nymph fishing. Staff answered a ton of questions and offered great advice. I ended up getting a Big Y standard outfit with a 3 wt 10' rod and 3/4 wt Big Y standard reel. Wow! Both have been fantastic. Set up is nicer than outfits costing two or three times as much. When the reel got run over by a semi (don't ask.), instead of running over to a shop to get a new reel for my week of camping, I decided to wait and re-order the Big Y standard reel, as I knew I'd be getting a great reel at a fraction of what I'd pay for "name" reels.
Selection of flies is great, and the quality are all top notch. These too are a fraction of what other places charge. In a recent small order, USPS mashed the package, and Big Y responded immediately and is sending out a replacement for the one damaged item. Shipping always arrives ahead of the expected date, and orders are always well packaged and accurate (and there is only so much one can do with a semi running over a reel, or a USPS fork lift peeling out on a envelope).
They are fantastic. Great gear, flies, and most notably-GREAT SERVICE. Rod, Portland, Oregon

OMG.best local flyshop in Hood River Oregon. They have the largest selection of flies I ever seen. I bought some flies online before and visited them in person. I never knew this shop had so many flies. The prices are the best part. They are half of the cost from other fly shops. The quality of the flies are top knoch. They also have other fly tying materials, reels and fly rods. They have everything you need.