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BrightStar Care West Portland

Address 1675 SW Marlow Ave Suite 405, Portland, OR
Phone (503) 620-6011
Hours 12:00am-12:00am
Website www.brightstarcare.com/locations/west-portland
Categories Home Health Care Service, Nursing Agency
Rating 4.8 19 reviews
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BrightStar Care West Portland reviews

19
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LK McCain
May 25, 2021 6:06 pm

Even before I started working for BrightStar Care West Portland, I was impressed by their professionalism and the true care they showed for their clients.
All of their policies and procedures are in place and functioning. The staff in the office are diligent and caring and make sure the experience for the clients and their families are the best they can be.
I have been a nurse in long-term care in this area for many years and have seen the best and the worst there is. BrightStar is the best of the best from what I have seen.
I had interactions with their staff while working in a local Foster Home and they truly bent over backwards for a difficult client and their family. It was a tough situation for all concerned - but BrightStar worked very hard, paid close attention to details and really made it work. The client and family ended up being happy and satisfied.
The Caregivers, CNA's and Nurses are all knowledgeable, intelligent, caring and well-trained.
We pride ourselves on matching our clients with staff that ensures the care is top-notch. We spend a lot of time with new clients to develop Care Plans that fit them to a "T".
As I said earlier, I have worked in this industry for a very long time and BrightStar is one of the best places that I am lucky enough to work for.
I have no problem promoting BrightStar. It's a wonderful answer when you need some extra care and help and it is the best place in the world to work for as well!

Jl Morgan
May 19, 2021 11:43 am

When I call the office, they are very easy to communicate with. Everyone is professional and friendly. They were attentive to my needs and concerns.

Tracey
May 08, 2021 11:45 pm

I enjoy every moment of my job at BrightStar, the staff at the office are wonderful to me, I’m only speaking on my experience with them. Overall great place to work!

Mary
May 04, 2021 3:04 am

Brightstar Care of West Portland is a great place to work at. The office team and field staff are very professional, and care about their clients. If you want to work for an employer who cares for you come to Brightstar Care

Teri
May 03, 2021 3:56 am

Called, looking for assistance for my 85 yr old dad. Spoke with Bailey. She was very informative and extremely patient with my questions!

Dr.
April 25, 2021 12:15 am

Mary Ellis has helped us with procuring and organizing care givers for my husband who is disabled. She is efficient, caring and works constantly to help us out. I am beyond impressed!

Melissa
April 23, 2021 3:10 am

Brightstar in West Portland is a great place to work! I’m fairly new at Brightstar and I enjoy working for this company. The staff is warm and welcoming and I have truly enjoyed my first couple weeks here. The office team is very professional and works hard to ensure field staff and clients receive the best customer service. Highly recommend this company!

Viridiana
April 21, 2021 3:28 pm

I have worked for Brightstar care west Portland for a year and a half. I truly enjoy working for this company who not only cares for their clients but also their employees. They’re always so helpful and accommodating. The staff is always so helpful and friendly. Caregiving is definitely a tough job, but knowing we can count on our employer makes everything more manageable.

Brady
April 17, 2021 8:02 pm

I worked at BrighStar in Portland until recently. An amazing place to work! The owner, Lori, truly cares about her clients and employees equally. She's great to work for. If you're considering working for BrightStar or becoming a client, I highly recommend it!

asch
April 12, 2021 7:23 am

I truly appreciate and to be lucky to be part of this wonderful team in a bright star, mostly I dealt with Mery so I really appreciate her hard work also I would like say thank you to the owner and Everybody in the team for good team sprit and hard work!

Joni
April 11, 2021 8:53 pm

I worked with Mary consistently over the past few months and she staffed my facility when I needed her to. She was always helpful and easy to work with. She is professional and communicates efficiently and well. She made the time I worked with Bright Star a pleasure and our company will continue to use them.

kira
December 28, 2020 5:58 pm

In the office I have dealt mostly with Grace, Brady and Lori, all are very understanding and communicative. Grace has been so patient dealing with a very unpleasant insurance adjuster more times that I would wish on anyone. Lori has gone out of her way to call and check on me and has advocated for me on many occasions. Brady is always willing to listen when I call and makes sure that my needs are addressed as quickly as possible. My caregiver is great and goes above and beyond every day to make sure that I'm ok. I honestly wouldn't be able to get through my days without the care I receive. I appreciate all of the staff at Bright Star and highly recommend them to anyone who needs personal assistance. I appreciate the compassion and dedication that they have shown me as my life has changed.

Carole
September 28, 2020 11:44 pm

We nearly signed a contract. But then true colors showed. Unprofessional, sloppy in details, poor communication. Charge for using direct pay. Even accidentally sent me an email meant for an internal person calling me derogatory terms, for asking for clarification. Worse, then tried to deny it. Shady dealings. Run. Run away fast.

Paula
August 22, 2019 6:35 pm

Gloria, my BrightStar caregiver, is absolutely amazing. Her professionalism and adaptability make ever day sparkling clean no matter what the day brings. Her sense of humor gets us through some difficult days, in terms of my health. If you need in-home care for light housekeeping, meal preparation, medication measurement, grooming and hygiene, and so forth, call the wonderful staff at BrightStar. BrightStar is by far the best agency I found through personal experience and diligent research.

Donnel
July 09, 2019 1:42 pm

Hi
I like to write a review on my caregiver Shauna Harden. All my family likes her very much. She comes to us with a great attitude and very positive manner how she treats my beloved wife. She is not demanding, she is caring, loving and most of all she does what she needs to do with compassion and care.
I really have to admire her for coming in the morning on time even though she comes from Sandy and we live in Milwaukie. She has to take two buses to arrive at our place and she is always there on time with a great smile. She has to take my wife to dialysis three times a week and even the folks in dialysis has remarked what a great attitude she has. She does what we tell her to do with a great attitude. We had previous care gives who did what they wanted to do and that was a disaster. I hope Brightstar have more employees like her. Thank you for letting her into our life.

shawnta'
June 27, 2019 6:21 pm

I've been working with bright star for about ten months and it's been great love the people at the office they're so helpful and make sure they keep u work great team to work for!

Pamela
June 27, 2019 2:56 pm

Joanna is a very friendly, personable, compassionate, and hard working ethic caregiver. She is an old school type of rare gem you don't find anymore.

Kenzie
June 22, 2019 1:24 pm

I love working for BrightStar and their caring staff always seem to have my best interest at heart.

Tyger
June 21, 2019 8:04 pm

I have been with BSC-OWP, about 3 months now. I enjoy this Company far more than my previous company.
The staff is awesome about keeping me busy.

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