Brooks Automotive, Salem OR
Address | 4985 Brooklake Rd NE, Salem, OR | ||||||||||
Phone | (503) 390-4229 | ||||||||||
Hours |
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Categories | Auto Repair Shop, Brake Shop | ||||||||||
Rating | 4.4 7 reviews | ||||||||||
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Brooks Automotive reviews
7Traveling through town, had a minor issue. They were very helpful! I appreciate the service and sorry I interrupted lunch! Thank you again
Highly recommend this auto shop. Honest and prices are reasonable. Thank you!
Wasn't sure if I should even review, but has gotten worse.
Rear light bulb needed replacing. Got to the shop early. Felt like the person behind the counter was experienced with how quickly he got the rear light off and bulb replaced.
Now looking back on the interaction, he was very quick to get me on my way once light was in. I thought it was extremely generous he only charged me $5.99 for the bulb. I was ready to 5 star review. Until I got home.
The dual bulb he replaced works great, but after reinstalling the tail light, he broke the bottom bulb. Now I have broken glass rolling around inside tail light and heavy condensation from rain getting from improper reinstalling.
Guess if you're an out-of-towner you take the risk. Disappointing.
Another updated review, my car is running better than ever thanks to their diagnoses of a rough idle. Probably saved me hundreds already on gas, I look forward to returning soon!
Our Subauru needed service and we decided to take her into Brooks automotive since my husband grew up in the area and they had great reviews. Jeremy and Rob were friendly, fair and good at what they do. We are seniors and highly recommend them!
Our 2012 GMC pickup will need service soon and we will definitely be coming back here for service.
We like supporting small local business over the dealers. Not many of these honest, fair, friendly
guys around anymore.
Thanks Jeremy and Rob:)
The Phillips
Up date 4/24/23
Brought our car back for 500 mile check up. What can I say about this place, Jeremy and Rick are right on top of things and are the best. Highly, highly recommend this business in Brooks!
Rob was able to get me in and out quickly with no issues! He also let me know I had recalls I had no idea about.