Butler Ford

Bought our teenager their first car. Our salesman Alberto was so helpful and personable. Will buy again.

Our salesman, James, was extremely helpful in finding us just the right car. We didn't feel pressured at all and appreciated the comfortable buying experience. Ken did a great job taking care of the finance end of things and Joel, the general manager, went out of his way to make us feel welcome. Thank you Butler team!

Alberto was awesome to work with! I called a few minutes ahead of stopping by the dealership and he was able to have the vehicle we were looking for parked out front, ready for us to check out.
He and Jeremy were very helpful in the trade-in and purchase process, and worked with us to make the deal that made sense for our family.
Overall the process was made better by the kindness and assistance of these guys. Although, my daughter is certainly going to miss “her” first car. Thank you both!

Everyone at Butler Ford was extremely helpful! When I played my order for my 2023 Bronco, Craig was there all the time keeping me up to date on my order. When it arrived, Joel and Eric were extremely helpful and Ken in finance worked his magic on finance rates. I was given the tour, and Tommy and Jeremy in service will be taking care of my service needs! When all is said and, never done. Butler Ford is the place to create generational experiences as we will return many times as well as my friends and family!

Wish we could give it a 10 STAR
We were passing through town Friday afternoon, towing a show vehicle from Sacramento to Lincoln City, when our 2014 F250 fuel pump burst. Called 2 local shops and they were not able to help us, with our fingers crossed drove to Ford service department. Tommy Gibson went above and beyond getting us in right away. Entire staff, including Elijah, were forthcoming with repair updates. Made us feel like family and at ease through the entire time. Thank you for taking such good care of us!

Over the top, friendly, honest, genuine service from Butler Ford. Eric was exceptionally helpful, kind, honest, and has become a friend through my car-buying process. He answered every question I had, even after hours, and spent precious time to find the perfect car for me and my family. Even shorted the signing process so I spent less time in the dealership on the day of purchase, and made sure I had the most tech-knowledgeable sales representative, James, to show me everything I needed to know about my car. I refuse to buy from anyone else or anywhere else ever again! Definitely will be a returning customer for years to come.already looking forward to my future upgrade! HIGHLY recommend Butler Ford for your car buying/selling needs.

I bought my Ford 2018 used from Butler Ford in Ashland and they always are great to deal with but today Jeremy and Richard went above and beyond to help me out. If I could give 6 stars I would. I was out and noticed that a protective thingy under my car was coming loose. Apparently wasn't as critical I thought it was but I called service from the road. Jeremy said come in and I will try to have someone available to take a look at it. I got lucky Richard was available. Besides being super nice to my dog they looked at my car right away and had an extra screw available to secure the part of the under carriage that was loose. I was back on the road in just a few minutes. I recommend Butler Ford highly because there service is always great and they have people like Jeremy and Richard taking care of their customers. Thanks Butler Ford. I am a happy customer.

Wow! In this age of distrust and unreliability, none played out for us when we purchased our car today with the help of Alberto Cavillo. Don’t let his youth fool you. Mature, competent and friendly, Alberto was so patient working with us and answering all our questions. He went to great lengths to secure us the best deal. Financing was facilitated by Jeremy who was unfazed when faced with a few hiccups. He secured the financing we were promised by going the extra mile. This is our second purchase from Butler Ford. I think we’re customers for life!

I had a minor problem with my 2020 Ford Escape and they got me in very fast an did the repair in one day! Awesome Service!

BUTLER! Huge "HUGE" Shout out for these guys, this is the place. Talk about a kind bunch of guys. Smooth process & no pressure. Matthew Wright, you are a gem! The adventures are going to be epic! Smiled for the first time in a while today I made some friends today & that is invaluable. Ford Motor Company Loving it so far! Lisa & Mason

I recently brought my 2017 Ford Escape in for it's most recent oil change. I appreciated that the mechanic at the time also checked my fluids, filters, tires, brakes, and whatever else. I feel confident that I'm in great hands with Butler. I'm especially appreciative of the kindness and friendliness of the service manager Jeremy. He and Butler are the best!

Service department is top notch always on their “A” game. Thanks Tommy, Jeremy, Kim, Clark, and Ron and the technicians behind the scene. It’s a well oiled machine and you’re all appreciated! No where else I’d take my F150!

I bought a Subaru from Butler Ford a couple of weeks ago with the help of Matthew, Rocky, and Jeremy. They were all very patient, kind, and helpful throughout the whole process. Highly recommend!

The Butler service department got me in on the same day I called for a problem with my seat. I was going on vacation in a few days and they fixed the problem that day so my vacation was not hindered by my seat problem. The staff, especially Jeremy, are always friendly and willing to help. I have never owned a Ford before my current car but as long as I know this group of people has my back I will always own a Ford!

Very helpful getting what I wanted and quick locating it.
Thanks again or your help I love my SUV.