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Caliber Collision, Redmond OR

Address 1621 SW Indian Ave, Redmond, OR, United States
Phone +1 541-923-5536
Hours
Monday7:30am-5:30pm
Tuesday7:30am-5:30pm
Wednesday7:30am-5:30pm
Thursday7:30am-5:30pm
Friday7:30am-5:30pm
Website www.caliber.com/find-a-location/redmond
Categories Auto Body Shop
Rating 4.8 20 reviews
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Caliber Collision reviews

20
Sort by: date highest rated lowest rated most helpful
Dilia
July 14, 2023 6:11 am

They are very friendly and they make the process super easy, they got the job done fast! I would definitely recommend to family and friends.

Larry
June 26, 2023 5:14 am

What a great experience! Owen and the rest of the staff were so helpful and informative throughout the whole process. My Prius looked brand new! Thank you all so much! 10 stars!

amanda
June 19, 2023 1:29 pm

These guys went above and beyond not once but twice for me. The staff is so friendly. They washed my truck which I wasn't expecting, they tried helping me with a tire valve stem. I will be recommending these guys to anyone. Love this place.

Kevin
June 18, 2023 12:26 pm

Great job by everyone involved. The work done on my vehicle is far beyond my expectations. Great customer service and consistent communication was provided on the status of my vehicle. Thank you to Alex, Dutch, Chris, Ingrid, and the man the myth and the legend Ken.

Gale
June 14, 2023 4:40 am

I received excellent service from the start of my claim till my car was fixed. Great communication throughout; and my vehicle was finished early. I would highly recommend Caliber Collision.

Vicky
May 25, 2023 6:05 am

Caliber Collision was honest, thorough, and communicated every step of the way when our vehicle needed repairs. Noah was a pleasure to have as a contact. He made sure we were informed and comfortable from the beginning with insurance claims and throughout the repair process.

Breiana
May 15, 2023 5:46 am

I had a chipmunk sneak into my car and chew through my leather seats. They were fast and reliable and I will definitely use them again! They even cleaned my car and made sure I was completely satisfied before I left. Thank you guys very much!

Zachary
May 12, 2023 11:23 pm

I just had my truck in this shop for body damage I got in an accident. They not only did an amazing job on the work and color match, they also kept me updated through the entire process. I would highly recommend these guys to anyone. Before and after pics below

Janis
May 11, 2023 3:02 pm

I had front end damage work done by Caliber. They did a fantastic job. Not only was the work superb their customer service was amazing! I had a dent not related to my job I wanted to get fixed while the car was in the shop. They offered me the number of guy who could fix the dent cheaper than they could since the dent didn’t need paint. And I wanted to pay cash. And he could do it right there in their shop. He was fantastic and did an amazing job my door looks brand new! And then I get my car back from Caliber and not only is the front end damage fixed and that ugly dent gone but they cleaned the inside of my car so we’ll it looks like it’s been detailed! That’s above and beyond amazing customer care!

Robert
May 07, 2023 8:14 am

My experience with body shops is limited, but Caliber in Redmond was excellent from start to finish. Highest recommendation.

David
May 03, 2023 1:38 am

Good service. Consistent contact and better than anticipated repair time. I was able to drop off my rental at the repair shop making it very convenient to pick up my vehicle.

Martin
April 23, 2023 5:22 am

Took my car in for a minor repair, my driverside door was hit; broke the side view mirror and door track. Side view mirror doesn't match the one that came off the car so it looks lopsided and the door track and motor are less than half the speed of my other three which means it is probably Chinese. You don't put that on a BMW. Plus they had my car over 2 1/2 months!

Challburg
April 02, 2023 7:13 pm

The team at Caliber Collision is fantastic! They are super helpful and did a great job on my truck after it was rear-ended. Communication was fast and so happy with how they handled everything. Will be recommending to everyone!

Nick
March 30, 2023 12:32 am

Excellent experience with Caliber. My wife got hit and had some damage to her driver side fender/side, and they fixed it in a timely manner with good updates about when it would be done throughout the process.

Ed Stryker
March 29, 2023 10:20 pm

I had the pleasure of meeting with Ken Burger (service advisor at Redmond Caliber Collision) today and he was amazing. Ken provided curteous and friendly advice, prompt service, and generous attitude; in my opinion he represented his company in the best manner possible and I greatly appreciated him.

Jakeen
March 26, 2023 9:53 pm

My son drove my brand new car into a dumpster and left a big ugly mark on it. I took it in and they polished it, making it look brand new! I would recommend this shop to anyone!

Mike
March 06, 2023 6:32 am

Caliber Collision was very easy to work with from the initial inspection through the repairs. They kept me well informed throughout the process. The repairs look great and the car came back much cleaner than when I dropped it off.

Heather
February 20, 2023 5:23 pm

I took my car to Caliber for some body work after a minor accident. I have never had car repairs go so smoothly, especially with insurance involved. The rental, the appointments, the entire process was so fast and hassle-free, I truly have nothing negative to say. The office staff and techs gave the best customer service I’ve had in years. Truly stellar experience all around. I will never go anywhere else.

user
February 20, 2023 8:04 am

The staff was very helpful and considerate of the collision my husband was in. They worked really well with my insurance company. BIPOC friendly!

Jt Ramsey
January 24, 2023 11:21 am

After hearing it would take 3 months to have my car repaired I got connected with Caliber and I’m glad I did! They got my vehicle in in a timely manner and gave weekly updates. They got my car done well ahead of the original estimate and it looked great!

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