Center for Genetics & Maternal-Fetal Medicine

I was referred here for imaging and the front desk staff was extremely rude. I have private insurance and they treated me like I was crazy when I asked for the cost of services rendered. They told me it would vary from $200-$2000, and that I could take it up with the billing office— which opened 2 hours after my scheduled appointment. After talking to the billing office they stated the maximum (without insurance) would be $600. They get around the No Surprise Act by saying that it isn’t a medical emergency and that my insurance is in network. I was told that I needed a follow up appointment, and when I tried to schedule it over the phone there was a bunch of back and forth saying that they have to wait for Dr. Hacker to authorize it. Dr. Hacker is not my OBGYN, just the doctor who interpreted my scans. The office manager was difficult to deal with when I requested to have my future results interpreted by a different provider; to the point where I ultimately cancelled my appointment. I would not recommend this office.

I was instructed to call mfm today because they cant reach me by my midwife. Weird because they have my number.i did and the clinic manager said she was trying to call me to reschedule so she can put emergencies in my spot. I told her no because i was just in the emergency room last week for labor and my cervix is changing and wanted it checked. She literally argued with me and said well your midwife who hasnt seen me said it was ok. Since when are you allowed to call people other then me about rescheduling. I will be reporting you. Sorry but emergencies are like same day my appointment is july 5th and your asked people other then me to reschedule nope being reported to bbb, ohp, and ima find out about hippa violations idk if that qualifies. But how dare you risk my baby's life for a " emergency" when obviously its not since its the july 5th. And today is june 29th.