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Central Oregon Disaster Restoration

Address 255 NE Thurston Ave, Bend, OR
Phone (541) 204-1752
Hours 12:00am-12:00am
Website centraloregondisasterrestoration.com
Categories Water Damage Restoration Service, Air Duct Cleaning Service, Asbestos Testing Service, Building Restoration Service, Fire Damage Restoration Service
Rating 4.7 13 reviews
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Central Oregon Disaster Restoration reviews

13
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leila
January 02, 2024 9:15 pm

I recently experienced a nightmare scenario when a burst pipe wreaked havoc on my vacation rental in Bend just before the holidays. Living out of state, I was initially overwhelmed with the situation. Fortunately, Central Oregon Disaster Restoration turned what could have been a disaster into a success story!

From the moment I called them for emergency water damage repair, their communication was outstanding. Despite the time zone difference, they responded promptly and provided clear, detailed information on the necessary steps to mitigate the damage. This level of communication instantly eased my concerns, making me feel confident that my property was in capable hands.

The team at Central Oregon Disaster Restoration demonstrated a remarkable sense of urgency. They wasted no time in assessing the situation, devising a comprehensive plan, and executing it swiftly. Their professionalism and attention to detail were evident throughout the entire process.

One standout aspect was their commitment to keeping me informed every step of the way. They provided regular updates on the progress of the restoration, shared detailed photos of the work being done, and even arranged virtual walkthroughs to ensure I was comfortable with the ongoing process. This level of transparency is rare and truly sets them apart from other restoration services.

Not only did Central Oregon Disaster Restoration efficiently address the immediate water damage issues, but they also went above and beyond by identifying potential long-term concerns and implementing preventive measures. Their dedication to ensuring the property's future safety and resilience impressed me greatly.

In addition to their stellar work, I can't emphasize enough how accommodating and understanding the team was, considering the stress of dealing with an unexpected disaster during the holiday season. Their empathy and customer-centric approach made the entire experience as smooth as possible.

For anyone in need of emergency water damage repair in Central Oregon, I wholeheartedly recommend Central Oregon Disaster Restoration. Their professionalism, communication, and expertise are unparalleled. This is a team that genuinely cares about your property and will go the extra mile to restore it to its pre-damage condition. Thank you, Central Oregon Disaster Restoration, for turning a potential holiday disaster into a success story!

Samantha
November 13, 2023 1:38 pm

Big thanks to the Central Oregon Disaster Restoration team for their exceptional service after a recent fire in my home. They truly went above and beyond.

Dealing with the aftermath of a fire is tough, but these pros handled it with impressive expertise. They completed eradicated the persistent smoke odor.

What really stood out was their careful approach to saving sentimental items. Many possessions were covered in soot, but the team did an outstanding job restoring them to their pre-fire condition.

Their professionalism wasn't just technical – their customer service was responsive and compassionate, making a tough situation more manageable. They treated my belongings with the utmost respect, understanding the sentimental value attached to each item.

Central Oregon Disaster Restoration isn't just a restoration service; they genuinely care about their clients. I highly recommend them for anyone needing restoration services after a fire. Five stars for their outstanding work and compassion during a challenging time.

Bertha
November 10, 2023 1:06 am

Returning from vacation to a toilet overflow crisis was a nightmare, but Central Oregon Disaster Restoration turned it into a manageable situation. I called at 1: 30 am, and by 2 am, their professional team was at my doorstep.

Central Oregon Disaster Restoration's prompt response and efficient service were a game-changer. They quickly assessed and resolved the water damage caused by the clogged toilet. What impressed me most was their commitment to customer service, providing constant updates and ensuring I felt at ease throughout the restoration process.

Dealing with a stressful situation was made easier by their empathetic approach and courteous demeanor. I highly recommend Central Oregon Disaster Restoration for their expertise and unwavering support during challenging times. Thank you for restoring my home and faith in exceptional customer service.

Matt
June 14, 2023 10:07 pm

As both a former employee and a beneficiary of Central Oregon Disaster Restoration (CODR) exceptional service, I am thrilled to share my unique perspective on this
outstanding company. Eight years ago, I had the privilege of working for CODR, and recently, I experienced their remarkable water damage restoration firsthand.
During my time as an employee at CODR, I was deeply impressed by the companies unwavering commitment to providing top-notch service. From the inside, I witnessed their meticulous organization and execution of every aspect of their operations. Their dedication extended not only to their clients but also to their employees, fostering a culture of care and excellence.
Working alongside the field crews, I had the opportunity to witness their unmatched skills and dedication. Each team member approached every project with a level of
professionalism and expertise that set the standard in the industry. The camaraderie and collaboration among the crew members created an environment where quality workmanship thrived, ensuring that each restoration job was completed with precision and efficiency.
Behind the scenes, the office staff at CODR worked tirelessly to ensure seamless coordination between the field crews, clients, and insurance companies. Their attention to detail and prompt response to inquiries or concerns reflected a high level of
professionalism. I witnessed firsthand their dedication to providing exceptional customer service and maintaining open lines of communication throughout the restoration
process.
What truly sets CODR apart is their ability to attract and retain exceptional employees.
During my time there, I had the privilege of working with individuals who were not only highly skilled but also deeply passionate about their work. The companies commitment
to cultivating a talented and dedicated workforce was evident, and it played a significant role in their ability to consistently deliver outstanding results.
Recently, I had the unfortunate experience of water damage in my own home. However, I knew I was in capable hands when I called CODR for assistance. From the moment I
reached out, their office staff demonstrated the same level of professionalism and empathy that I had experienced as an employee. They promptly dispatched a field crew
to assess the damage and develop a comprehensive plan for the restoration process.
As a customer, I was amazed at how efficiently and effectively CODR handled my water damage claim. The field crews, including some familiar faces from my time with the
company, were dedicated and thorough in mitigating the damage. Their expertise and use of advanced techniques ensured a swift and successful restoration, exceeding my
expectations.
CODR's ability to handle such a large-scale project with expertise and care, even for one of their own, showcases their commitment to excellence. Their local presence, as opposed to being a large franchise, adds a unique touch to their service. CODR's ability to provide personalized attention while handling significant projects sets them apart in the industry.
In conclusion, as a former employee and a customer, I cannot recommend Central Oregon Disaster Restoration enough. Their exceptional service, both from the field crews and the office staff, is a testament to their dedication and expertise. Whether you are an employee or a client, CODR's commitment to excellence ensures that you will
receive prompt, efficient, and top-quality service for any restoration needs.

Bryan
April 20, 2023 11:29 am

Codr showed up promptly after we noticed our fridge water line was broken and flooding the floor. Everything was replaced in a timely fashion. Their expertise and swift thinking saved us from major damage. Easy to work with. Thank you Central oregon Disaster restoration!

Jacques
April 11, 2023 6:54 am

I recently had the pleasure of working with Central Oregon Disaster Restoration and I cannot speak highly enough of their professionalism and expertise. They did an exceptional job on a large water damage claim at one of my properties, and I couldn't be more pleased with the final results.

Not only did they negotiate with my insurance company on my behalf, but they were able to salvage what they could and replace the rest to an even better final product than I had before. Their team of employees was amazing and extremely helpful throughout the entire process.

From the moment I contacted Central Oregon Disaster Restoration, I was impressed with their level of knowledge and expertise. They immediately took charge of the situation, assessing the damage and providing me with a detailed plan of action. Their communication throughout the entire process was exceptional, keeping me informed every step of the way.

Their team worked tirelessly to ensure that my property was restored to its pre-damage condition, and I couldn't be happier with the final results. The quality of their work is outstanding, and they went above and beyond to make sure that every detail was taken care of.

Overall, I would highly recommend Central Oregon Disaster Restoration to anyone in need of their services. They are a top-notch company that truly cares about their clients and their work. Thank you for everything, Central Oregon Disaster Restoration!

Travis
March 01, 2023 12:19 pm

Top class disaster restoration company that gives first class service, highly recommend! 5 stars!

Michael
February 16, 2023 6:22 am

Super nice folks. They came right away and got dryers going immediately. Very helpful walking us through what we needed to do.

Craig
January 11, 2023 12:40 am

Very responsive. Able to pump out water under house from broken pipe. Arrived on time and ready to work. Great job!

Diane
January 04, 2023 8:11 am

I have not personally needed work done by CODR, however, at State Farm, we have used them numerous times all with fantastic results. Everyone has been happy with their work ethic and professionalism. They have been really great to work with.

Debra
January 02, 2023 11:20 pm

I’ve used CODR for two water losses and been impressed both times. They have an amazing team and work hard to make a miserable situation as painless as possible.

Pearl
December 29, 2022 2:13 am

CODR is always professional and takes care of our needs anytime we call them. Very Responsive and we truly enjoy working with them when we get the chance.

M C
October 01, 2022 5:38 pm

Get your own contractors! These guys make a simple job that should take weeks into a year of work. Work completely not satisfied. Too many issues, employees smoked on property, would NEVER call them back! Dishonest company.

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