Chase Village, Eugene OR

The best! I love everything about Chase Village. Extremely dog friendly. Very helpful and reliable maintenance. The office staff is amazing. Very nice apartments too.

These positive reviews are highly suspect. I can attest that almost all of the photos posted on Yelp are professionally taken and posted by the management company. So, it's my opinion that the glowing reviews are similarly planted by the staff. Mine is not. The following review is based on true experiences at Chase Village. In all truth, I'd rather not have to take the time to post a review - I'd rather just forget the last year or so - but I feel a responsibility to prospective tenants to explain exactly what life at Chase Village is like. Some people have mentioned the proximity to Autzen Stadium. I suppose that could be taken as a positive. But it really isn't. When you're looking to rent, the management group promises that the traffic from Autzen Stadium won't be an issue because they have a process to keep resident parking open, direct game day traffic (yadda, yadda, yadda). That's just so not true. Every game day was a nightmare. No parking, no ability to even drive close to my unit or to even leave the property after a certain point in the day. Chase Village did nothing to help and was totally tone-deaf to the issues experienced by tenants. The size of the units is a problem. The one-bedroom, one-bath unit is incredibly small and overpriced based on comparable square footage. The units are dark. And dank. And spider-infested. The kitchens and laundry facilities are dated and in dire need of maintenance/replacement. Even the plumbing is substandard. All of the units have incredibly thin walls. (I heard lots of complete, private conversations, even two floors away and with the TV on). There is no security to speak of at Chase Village and I spent the entire year anxious about what I'd run into or find as I left my apartment. Items were stolen from my patio and every night there were people rummaging through the trash facilities. It is unnerving to just take out the trash because sometimes people are hiding inside the brick walls. Cars were also frequently vandalized. On the topic of cars, there are a surprising number of abandoned cars in the parking lot. Go look for yourself, if you don't believe me. While you're there, look at the way the buildings and grounds are maintained. In one building, there is a vine growing up out of the ground, through the plastic siding and up into a window. Trees sometimes fall on cars. I acknowledge that part of the problems I had with Chase Village was due to my inexperience. This was my first apartment. I did not know the Eugene area very well when I rented and, as I said above, I thought the location to the stadium would be advantageous. Chase Village just exploited my naivety. I actually left my unit in better shape than it was when I moved in and they still ripped off my entire security deposit. Please do your research when renting any apartment but save yourself a lot of money and heartache, and learn from my bad experiences at Chase Village. There are far better rental complexes in Eugene and they are definitely worth a look.

By far the best place I lived hands down! The staff in front office are amazing very helpful they are in top of everything! Let's not forget the maintenance guys literally a phone call away easy going and super helpful.really reccomend this place to everyone

Haven't lived in an apartment for a while because 3 little kids stomping around would make any neighbor mad but when we were looking, Chase Village had the nicest apartments and best amenities for a very reasonable price. Looking around the apartment you could tell their maintenance team takes their job very serious and they don't just rush through a job to check it off a list. Everything was very well cared for.

This place was one of my favorite places to live while going to school! The apartments are SO spacious! This is a great area, lots of friendly people! The staff made it a very friendly environment! I really have to compliment Maintenance! I have never lived at an apartment where the maintenance is so quick and friendly with any issues or fixes in the apt. No complaints whatsoever, this place is a great place to live!

Let's be honest, this is one of the nicer apartment complexes in Eugene. The grounds are well-kept, the units are updated, and the location is great. I've also had many interactions with the maintenance staff and have always been impressed with their quick response and professional manner.

Great place, I transferred from Stadium Park since I had a group of 3 of us living in a 2 bedroom and wow they are BIG apartments. I know their office is so nice and the pool near the clubhouse was very nice with updated chairs to relax in. Would totally recommend to any college student in the Eugene area. 10/10

RENTER BEWARE! BUGS BUGS BUGS! Our unit has found a huge infestation of carpet beetles, silverfish, carpenter ants, AND WASPS. Yes, there's a wasp colony also living INSIDE our unit! The apartment tried to actually not help the situation at first - chose to not even believe us. They finally sent out a pest control guy who hardly sprayed anything - 9 minutes for $100. When we were still experiencing the Infestation (including the wasps) they urged on continually sending their pest control guy. We called 3 exterminators around town, who all observed the apartment and said it was heavily infested. Treatment runs about $2500 for how bad these buildings are, and they'd have to treat the ENTIRE building. Turns out now we might have bed bugs. My partner woke up to bites all over his stomach this morning. NOW we find out they power wash the siding every year. This would explain the mold and mass infestation. Overpriced! DO NOT LIVE HERE!

This place really sucks. There is no parking space if you have more than 2 cars. Security is terrible, cars park in your parking space and they do nothing about. They don't tow it or ticket. They don't clean the gym regularly, you find poop in the grass, and the insolation in the apertments is bad. Worst place ever, don't move here.

Best customer service, maintenance, and amenities! My one bedroom apartment is bigger than most and I love it!

Hands down one of the best experience I have ever encountered even before moving to Eugene. Moving with pets is a hassle on its own and even more difficult when finding an apartment that accommodates to your needs and your fur babies needs. From day one and so forth, they have been such a blessing for letting us live here. All our families that have visited have said nothing but great things and are very surprise by how big and beautiful the property is. We are very thankful and very grateful we get to live at Chase Village! Thank you!

We have lived here at Chase Village for over 2 years. We are a middle aged couple with two children. Just because the community feels this is a college complex, does not mean it is! We have never had anything short of great customer service at the office and all of our concerns and maintenence issues have been dealt with in a prompt and timely way. Thanks Chase!

I just moved into Chase this last September. So far I have gotten settled incredibly quick due to the really helpful maintenance staff and the office staff who are always ready and willing to answer my questions! I definitely plan on renewing my lease when I can so I can stay for another year after this.

A nicely sized apartment, for a quality price, and accessable amenities! The office staff is always super friendly, and maintenance has always been incredibly helpful with the minor repairs inside of my apartment. I plan on sticking around a few years and really making this place home.

This place sucks. They don't take any of the maintenance requests seriously! We've been without a working AC for 14 days!

The ladies who lease the apartments are incredible. Hands down the best customer service I have ever received when renting. They were incredibly accommodating of my move from Texas to oregon- I was never worried about a thing! I only interacted with Mia, Megan and Elena but they are an incredible representation of the company and I am so happy to be living at Chase!

Chase Village has issues. Twice, we have had parcels go missing from what is supposed to be a secured mailbox. Our vehicle has been vandalized twice. Security in this large complex is almost non-existent. For these issues to continually happen without being addressed by the management is unacceptable. RENTERS BEWARE!

Chas Village is a fantastic place to live! Everything is kept nice and clean and they are very very good about keeping up with work requests on your apartment. They are very fast, and everything is is fixed great! I will absolutely be renting from them again! Sandra and Jessie are great people to deal with that work at the front desk and are very helpful and can answer any questions thoroughly that you may have! LIVE AT CHASE!

I have lived at chase village for 4 years and can honestly say I have no regrets. The prices are competitive but the amenities are top knotch. Every year they do massive upgrades to public areas. I never had a work order take more than 1 day to be corrected. Highly recommend, especially to pet owners.

My husband and I have lived here at Chase for a few years now, and we absolutely love it! Our apartment is spacious and homey, and we are always so well received by any of the staff members we talk to. The fireplace is one of my favorite parts, but the entire property is always well kept and beautiful! I would recommend Chase to anyone and everyone!