Copy Pilot, Portland OR

I had to fax some paperwork, when it was busy, he kept retrying to send it, and zero attitude. Always willing to answer any questions, great customer service.

I had to print and fax some unemployment documents so I was very happy to see they were open during this pandemic. They practice safe guidelines by only allowing 2 customers in at a time. The associate was very kind and the service was quick. Thank you! Will be back again.

I was referred here by the graphic designer who helped me with the poster and bookmarks for my sisters memorial. It's been a stressful time planning it, but the guys at Copy Pilot helped make this part of it a breeze. They were so sweet and I'll definitely be going back whenever I need anything printed in the future. Thank you again!

I couldn’t be more happier with the service I received from Tammy and her manager. Tammy’s quality of care and expertise helped make my project shine with success and professionalism.
Many thanks and sincerely looking forward to returning in the future.

Got sent here from the not-so-great FedEx shipping center on Swan Island. Should have just come here from the get-go. They have full service printing and copying, ship UPS/FedEx (possibly others?), and were friendly and helpful. -1 star due to it being a bit dingy inside. Will be going back here for any of my shipping needs.

Mahalo Ella for your quick copy/print service this morning!
Having the print I picked up looked at to make any editing before printing up the Final Print.

I stumbled upon copy pilot when looking for a print shop and I’m really glad that I found them. I’ve worked with several large chains and this time decided I wanted to go to a local place. I didn’t get the gentleman’s name that helped me but he was very knowledgeable and patient. We had a few errors come up and he never got frustrated or even made me feel rushed. The prices were very reasonable and the quality was great! I will definitely be back to do business with them again!

They actually hung up on me on the phone. I will never do business with Copy Pilot again. I've had various issues with them over the years but have hung in there do to the convenient location. Recently I emailed them a print job and then called to confirm that they received the order (I've had problems with them losing orders in the past but understand that stuff happens). Last week they confirmed they had the order and would work on it. I called today to see if the order was done and they had no record of it. The very rude person on the phone asked me to resend it and during my explanation of our issue he became frustrated and told me to take the job somewhere else and actually hung up on me. I would never recommend doing business with Copy Pilot.

I just waited in line for a half an hour with an infant in my arms without anyone acknowledging my presence. Then the woman behind the counter looked up and told me and the three other people waiting with me we needed to get into another line before she could answer any of our questions. She certainly could have acknowledged any of us during the half-hour we waited in front of her. Poor service.

I mailed a 1st Class envelope at Copy Pilot. The postage was $2.74. Copy Pilot charged me an additional "service fee" of $1.42 for a total charge of $4.16. In effect, Copy Pilot charged me more that 50% of the postage as their fee. I do not know if Copy Pilot's extra charge is industry standard. I did not see any posted fee schedule. I do know I will never again do business at a Copy Pilot. Oh, Copy Pilot, do you like screwing your customers?

I took a letter in on 01.30.2016 so I could buy stamps an get it in the mail. They weight it an said it would take two stamps to mail it. The stamps were 60 cent each which I felt was a lot for them but I had to get it the mail. I got the letter back on 02.06.2016 at my house. The note on the letter said I still needed. 44 cent more.

They were super busy but I explained that I had a time deadline and they had my job done in just a few minutes!

I've received excellent service every time I've run a print job. They're patient and helpful. They offer opinions on color choice and project improvements. I'm impressed and will make an effort to go to them for all my printing needs.

Very nice workers. I left my credit card at the store and they ran to catch me walking home. Very nice people.

They charged me $24 to send a fax! And when I went in with my 24 page application packet, the guy didn't think to mention to me that their fax prices were completely ridiculous. It cannot be ok to run a business this way!

I usually love this place. Everyone is friendly and I get projects done quickly and with fairly low costs. They even discount my printing when I'm doing fundraising for animals.

This morning was a bit of a let down. She's not someone I've seen before. It took far too long to open a word document, she charged color prices for the black and white items, and she mishandled my project so now it has creases on the very expensive pages. It makes my project look a lot less professional and for how much I ended up having to pay for it I'm extremely disappointed.

The person behind the counter (I assume the owner) was helpful, friendly, and efficient. I needed to print a document, sign, and scan back in as my printer/scanner was down. It was quick, reasonably priced, and I didn't feel like an anonymous number like at Kinko's. I got good customer service, and if you happen to like blues, he was playing great background music.

I love this place, the staff is very friendly and helpful. They've got some new staff that are quick and knowledgeable. The owner Dave is also great, friendly and fair about prices. Such a great neighborhood asset!