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Cottage Grove Chrysler Dodge Jeep Ram

Address 2800 Row River Rd, Cottage Grove, OR
Phone (541) 942-5551
Hours
Monday9:00am-6:00pm
Tuesday9:00am-6:00pm
Wednesday9:00am-6:00pm
Thursday9:00am-6:00pm
Friday9:00am-6:00pm
Saturday9:00am-6:00pm
Website www.cottagegrovecdjr.com
Categories Car Dealer, Used Car Dealer
Rating 4.6 20 reviews
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Cottage Grove Chrysler Dodge Jeep Ram reviews

20
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David
October 16, 2023 7:36 pm

I can’t say enough good things about this dealership. Radio was incredibly patient as we decided on our purchase, he was knowledgeable and worked to answer all of our questions making sure we had all of the information to make an educated decision. He never pressured us and worked hard to remove any concerns we had. We drove 5hrs each way to get our new ‘24 Rubicon and it was well worth it. The entire process was seamless, I was really concerned because this was our first out of state purchase but the deal was so good we had to make the drive. Radio and the staff at Cottage Grove Jeep were true to their word and we got an awesome deal. Everyone was so welcoming when we arrived, low key, no pressure, and everything was streamlined so we could finish our deal and head back for the long drive home with our new Jeep with no surprises. If you are in the market for a new Jeep, Dodge, or Chrysler, seriously do yourself a favor and reach out to Radio and the crew at Cottage Grove, you will be so glad you did. When it’s time for our next Jeep we will 100% be heading back down there. Thanks Radio and crew we really enjoyed meeting you all and thanks again for an outstanding experience, other dealers should take note from you on how to treat customers. We love our new JL and have already got it out on the trails putting it to work.

Rachel
September 13, 2023 12:32 am

Very thoughtful and thorough, bought my first Jeep and got ducked at the dealership! Its a jeep thing:)

Barbara
August 23, 2023 7:24 am

Awesome experience with Jeremy! We were looking for something specific and he found it for us. He explained everything about the car very well. When we went to pick up the car, he had already ordered touch up paint for us and researched a dashboard mat. He set us up with Ryan who sat in the car with us and explained all the controls. What a knowledgeable, helpful team. So honest and sincere with absolutely NO PRESSURE! I would recommend this dealership to everyone!

Sherry
July 20, 2023 1:35 am

I will never do business with anyone other than Cottage Grove Chrysler Dodge. Radio, Chase and the general manager Dan went above and beyond for us. They treated us with respect and had everything ready for our purchase before we traveled for our purchase. The best experience we have had purchasing our vehicle.

Ron
July 16, 2023 4:24 pm

I don't usually write reviews on car dealerships but Cottage Grove Chrysler Dodge went out of their way to answer all my questions and treated me like a valued customer. Jeremy gave me more information than I had questions. I really appreciate all the insight and knowledge he shared with me. Thank you.

Deanna
July 06, 2023 10:43 am

Looking to test drive some jeeps, we stopped in and Ryan was very helpful in explaining the options on the jeeps we were interested in, to help us narrow down what we wanted pretty quickly. Not having exactly what we wanted, they offered to build one and during this process, found one that they could trade for at another dealer. Not sure about purchasing sight unseen, we told Ryan and Paul that we would need time to think it over. All of this was done in less than an hour and absolutely no pressure or switching sales people - a very refreshing experience and frankly unexpected. We called a few days later and were able to make a deal for the jeep they had found. Cant say enough about the no nagging once we originally left the dealership - definitely would recommend Cottage Grove CDRJ and Ryan and Paul!

Matt
June 24, 2023 5:15 am

Jeremy was awesome to work with. They truly just wanted to help me out and were very honest. This dealership cares about its customers and I will be coming back in the future.

user
June 21, 2023 10:12 am

These folks are great. I found that the staff at Cottage Grove are informative and helpful. Folks here do not try to pressure you to overspend. They walk you through the process and listen. I would recommend this dealership to anyone looking for a jeep, suv, or pickup. Radio is very knowledgeable and great to work with. The new Wrangler is even better than I had expected. Could not be happier with the results.

Clay
June 18, 2023 4:12 am

I have bought many vehicles, but this one was the most satisfying and non stressful. Paul and team were wonderful to work with and we will come back to purchase our next vehicle.

Jason
June 12, 2023 12:11 pm

Did a thing just trying to pick up our new cow. Wife said let's just go look for fun. And this happened. Love My Wife.
Radio and Chase were phenomenal. Really worked with us got to know us and they put us at the payment we needed to make it happen and that's that. Appreciate Your Exceptional Customer Service.

Tiffanie
June 02, 2023 2:02 am

The staff at CGCDJ are super! I'm not currently in the market for a car but that's ok, they are more than just sales. I love taking my vehicles in to be serviced there. They have a comfortable waiting area, with complementary snacks and water. The Parts department can help you order whatever you might need. AND I love that you can schedule getting your car detailed! I'm thankful we have this awesome dealership in our town!

Austin
May 30, 2023 3:27 am

I was disappointed to learn that the repair shop won't honor the manufacturers warranty on parts sold directly from chrysler. Staff is rude and unhelpful. I was referred down from another dealership. I'll be letting the other dealership know not to send new customers down anymore.

Cindy
May 27, 2023 10:28 am

Love this place and their customer service not so happy with my jeep right now but so far they've been amazing to work with. They give me an update on parts ordered, call and updated me on my car like it's my kid having surgery or something. And when my window rolled down it would not go up in the middle of the coffee drive through, I drove over and they temporarily helped me out right then, probably because I was just a big fat hot mess. Never the less, they definitely take care of you after you buy a car there. I'm not disappointed.

Tristin
May 23, 2023 8:28 pm

My sales consultant Gabe Ekwall worked with me to find what I was looking for, with no appointments or contact beforehand I just showed up and we found something to fit my requirements. He was very professional and down to earth and willing to work at my pace. The finance specialist Chase Carroll was also really professional and worked with me to give me a better deal than I expected he also got me a fantastic warranty. I couldn't have asked for a better team to guide me through my fist vehicle purchase. I'm going to be a return customer because of the hard work and upstanding customer service

Charlie
May 09, 2023 2:05 pm

Great to work with. I highly recommend to others. This was in fact in my 60 plus years of buying cars and trucks the first time I felt like I got a good deal. "Radio" the salesman was the easiest guy to work with. Thank you all for your great service.

jeni
May 09, 2023 7:05 am

I have been a customer for years. From Shawn Teague (service manager) to Chase Carroll (finance) and Jermey Ralston (sales man), these guys are a class act. They do what they and say what they do. I love my new jeep. Thank you guys I will be a returning customer for years

Dale
May 09, 2023 2:43 am

I own the Jeep Grand Cherokee engine light came on a my sequence for servicing these type of issues is simple if I can do it myself I will or I will take it to my local mechanic. In situations not easily resolved or it's out of my expertise or my local mechanics expertise I take it to the dealer. There I trust that they have the skills and the equipment to properly diagnose any issue. The service writer calls me and said mechanic has a good feeling do you spend $1600 to repair. My request was will this fix the problem. Again the service writers response was I have a good feeling that my mechanic has a good feeling but no guarantees. So I spent $150 to find out that everybody had a good feeling about solving my problem. Not a fan!

Shane
May 07, 2023 12:31 pm

Radio, Chase and Paul were great to work with. Very happy with my new truck!
Also like to thank service manager Mr. Teague and Brock for their help!

Rachel
April 20, 2023 2:15 am

Best experience I have ever had at a dodge dealership from the manager Chase to the service team associate who helped us with diagnostic testing and getting our Ram in excellent condition! The surface area has an amazing set up! It has coffee, hot chocolate, tea, free snacks vending machines and the furniture is very comfortable! Everyone has been so friendly and this has been the most relaxing experience! I cannot wait to continue using cottage Grove, Chrysler Dodge services for all of my updates and accessories for both our truck and SUV

A Ray
April 15, 2023 6:04 am

My wife and I recently purchased a new SUV at Cottage Grove Chrysler Dodge Jeep Ram. We were so happy with our experience and working with our salesman Gabe and all the friendly staff, that we took my elderly mother there to purchase her new SUV. Gabe helped us find the perfect Jeep for Mom and again he and the staff were very kind, patient and considerate. A quality not often found these days. Our family would recommend them to anyone looking to purchase a new or used vehicle.

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