Custom Audio, Eugene OR

The young man has helped me with every problem I take there.
If only every business had someone like him, thoughtful, kind and knowledgeable.
It would be a better world!

I only take my car to these guys. They are amazing and are very knowledgeable. Definitely don't go anywhere else

Custom Audio Delivers, Again.

The team @ Custom Audio on W. 11th know what they are doing. I asked for a very specific thing. Jeremy walked me through the system. He is knowledgeable and considered a previous installation to choose some of the components. I had questions. He has answers. I was unnecessarily critical, even paranoid. I needed a lot of reassurance. They were patient and polite throughout.

I chose Custom Audio 2 years ago to fix a horrible install from a competitor. They pulled the low end gear and replaced it with reference sound. Amazing.

I brought my new Nissan Rogue SV to Custom Audio for a loud and clean sound system. I questioned every detail. They used top of the line reference equipment. At volume it sounds AMAZING. The other day I was driving home from work (it's an hour commute) and the sound was transformational.

Even now, again after many questions, Dean & Jeremy have offered to make time in the schedule to help me fine tune the system exactly to my liking.

I recommend these guys if you want audiophile sound at volume. I am a musician (not a sound guy) and I want great sound that can be cranked up. I'm really impressed with how they designed the sound stage such that there is clear direct listen-ability anywhere in the vehicle.

Every bit of the process was clean, professional, efficient, personal, reasonable, polite and steadfast. The team @ Custom Audio stand behind their work. Unbelievable Sound Quality w/great components. Jeremy installed a Kenwood Sub for a Dynamic Bass. It's smooth like butter.

Sultans of Swing sounds fantastic. Lamb Lies Down on Broadway was so emotional I felt like I was Dash tripping the streets of New York. Phil Collins is one of my favorite drummers and I can hear even the quietest fastest syncopation crystal clear. When I got home I sat in my driveway to finish the album.

Custom Audio delivers, Again.

Thank you guys!

They are more than fabulous! Thank you for the help that I received! You all are absolutely amazing! I can't even begin to THANK YOU ALL! I definitely highly recommend!

I bought a sub with a built in amp I called to see if they could get me in and Jeremey got me in and they hooked it up they did a great job definitely worth going there

If I could give negative stars I would. This place has no regard for human life. Truly horrid people. There are much better places in town for car audio supplies. I can't believe they are allowed to blast music all night long past the noise ordiance time of 10 pm. They use literal mental torture techniques by playing "Baby Shark" on repeat all night every night to keep the homeless people away, it's disgusting. Not to mention it's so loud I've been able to hear it blocks away at the overtime grill.

They messed my headlights up not once but twice. They don't seem to know what their doing.

If I could give negative stars, I would. I was quoted $125 for a standard install, just the deck. When I got there, I asked what it would cost to have a line from the back of the stereo ran out so I could install my own amp. I was told $225. Wow, $100 more to have a wire ran out? I said ok and when I went to get my car, guy had taken it upon himself to install the line all the way to my trunk. I thought, well that’s worth the extra $100. It wasn’t an extra $100. He wanted $225 on top of the $125, yes $375 plus the cost of the wires. Over $400 to install my deck, I’ll add I had to have the converter piece installed with (cause the stock stereo was so big) but I provided that. I could hear a whine in my speakers when I would accelerate plus when I’d start my car, there was a pop that wasn’t bad at first, but got horribly loud with time. That whine with acceleration, my stereo had to be loud or not on to avoid hearing it. Over $400 and I installed the speakers/amp. I called about 3 weeks after and spoke with the same guy, anonymously and was quoted $150 for the same exact thing. Totally ripped off and probably could’ve done a better job myself.