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Douglas Fast Net, Roseburg OR

Address 2350 NW Aviation Dr, Roseburg, OR, United States
Phone +1 541-673-4242
Hours
Tuesday8:00am-5:00pm
Wednesday8:00am-5:00pm
Thursday8:00am-5:00pm
Friday8:00am-5:00pm
Website www.dfn.net
Categories Internet Service Provider, Business to Business Service, Telephone Company
Rating 5 18 reviews
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Douglas Fast Net reviews

18
Sort by: date highest rated lowest rated most helpful
Jesse
September 19, 2023 12:30 pm

I have 1Gbps/1Gbps DFN fiber internet at my home in Eugene, OR and it's so refreshing to have fast reliable internet. I had Comcast previously and had a ton of connectivity issues. I now know why it's so important to switch from Comcast or Spectrum to local fiber internet from DFN! Now I can work from home, stream my favorite shows, and my whole family can use the internet at once without any interruptions. I would recommend DFN to anyone looking for fast reliable internet.

M Graziano
September 16, 2023 8:36 am

Zack & Adam did my installation today 100% good guys very helpful and did a very clean install answered all the questions I had. So far the internet speed is great and the people you talk to when you call are very nice and helpful as well so far I'm very happy with the new company keeping it local thanks again.

Isaac
September 13, 2023 8:40 pm

Honestly no better company to work with. Every single person I talked to on the phone was incredibly helpful and so kind. The installation was quick and easy. The installer was also great and knowledgeable. On top of all that they beat my current provider’s price by a wide margin. 10/10 in every category. I will definitely be recommending them to everyone I know.

Loretta
September 11, 2023 9:43 am

Zack and Adam were the installers that did the work. They were courteous and polite. Explaining everything very well. I highly recommend DFN. My service is great.

Lisa
September 10, 2023 11:41 am

Install went great. Guys showed up when they said they would. Friendly and knowledgeable. So grateful I can finally tell HughesNet to go blow! Internet service is fast and reliable.

Elisa
September 09, 2023 11:38 pm

Best internet ever! We have a business and live rural so having reliable internet is huge for us! Excellent customer service and support as well!

Brian
September 07, 2023 1:35 pm

Fast internet, good price, local OR company with good customer service and communication in my experience, and they have their own employee install team who were friendly and professional.

Valerie
September 07, 2023 7:40 am

The wait for the build to be completed was 1000% worth it. I was happy to drop the "cable internet provider" to move to fiber internet. No buffering EVER!

Julie
September 04, 2023 12:50 pm

We just switched our 2 accounts from a local competitor and already SO happy. Customer Service is Amazingly fast.its never easy switching services.especially for a Business & I am never excited about change but. Michael Holmes has figured out how to handle the crazy.got us dialed in with the Techs we needed and checked back to make sure we were being taken care of and happy with our service.he has since then told me.no matter what I need. I can always reach out to him.we happened to have some issues right away with the phones and a Tech was here within the hour. Great Customer Service and so far the Service itself. Not a Glitch! Thanx DFN!

Terry
September 02, 2023 2:34 pm

The installers were nice, confident, and willing to help with our slightly different situation. They were very competent

Our service speed improved by a factor of about 10 over our previous satellite service.

Richard
September 01, 2023 10:55 am

The installer was very proficient and very courteous. Hard worker since the installation was a difficult one due to the distance the line needed to run from the Myrtle Road pole to my electrical pole near my house and he managed to do it alone. Great employee.

Many thanks for his efforts.

Phil
August 31, 2023 12:05 am

The installers were accommodative, friendly and efficient. The lightning fast internet was immediately available. Customer service is local and responsive. Setup of account was simple. So happy with DFN!

Karen
August 30, 2023 4:04 am

We are thrilled with our new DFN internet. It’s faster than the other companies we’ve tried. Faster than Exede, Viasat, Century Link and Star Link. DFN’s customer service is head and shoulders above the rest and I would absolutely recommend them to others…way to go DFN!

Amy
August 22, 2023 9:25 pm

I have encountered many aspects of the DFN family, from mapping, locators, installation, customer service etc. Every single time they have been kind, patient, professional and helpful. I am excited to partner with a service provider that shows such dedication to their customers. I also absolutely love that it is a local business, with local employees.make the change, you won’t regret it!

Robert
August 18, 2023 1:12 am

Everyone we have met at the office and in the field have been some of the most mannerly and knowledgeable professionals a person could hope to meet. We have a clean-cut installation and the connection is blowing the competition out of the sky! Thanks DFN!

Derrik
August 16, 2023 10:07 pm

Douglas FN goes above and beyond in their customer service and installation. Every staff member I interfaced with was friendly and professional. The internet service itself is blazing fast. You can't go wrong with Douglas FN. I had Spectrum and their service was average at best.

Judith
August 14, 2023 4:27 pm

We just changed to dfn from another carrier for both internet and phone. All of the staff was efficient- helpful and I highly recommend them.

Christine
August 13, 2023 3:24 pm

Technician was friendly and very easy-going with me yesterday. He was willing to answer all of my questions and very efficient in getting my services up and running for your service. I would highly recommend your business. Customer service is amazing and answered all of my questions.

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