Elena Pleshakov - State Farm Insurance Agent, Portland OR

Edit to her reply: I can send you proof of texts where I’ve been texting weeks with no response. Unfortunately I can’t add in screenshots of calls that went unanswered, but I don’t want anything back and fourth.the fact that you also had 3 ratings that were one star disappearing this week is insane. I only imagine the actual amount of 1 star reviews you have. Please don’t lie about the “ you are responsive “ because I have proof to back up my claims.

Even my parents tried to insure a truck few months back and they called your office on span of 5 days like 10 times and left voicemails, I did for them and so did sisters and nothing.

Also few months back I tried contacting you guys over a life policy disappearing and again no response for days, just as soon as I put a 1 star review someone called me right away…

Regarding the prices- I don’t know what system you use, but my prices most definitely went down for my auto policy. So I don’t know what kind of system you use.

Original post-
I don’t know why she has comments conveniently disappear but this agent is very unresponsive, she also makes your prices through the roof high. I don’t know why she doesn’t care about her customer service but apparently she doesn’t.
All I had to do is transfer agents and my prices went down significantly.

StateFarm, Insurance are very professional and easy to work with them I do recommend this insurance company
They 10/10

Elena and her staff are so kind, so caring, so helpful, and extremely personable. I've never had such quality care from any other insurance company. I would highly recommend them to anyone!

I love going through this agency. Every time I have a problem or need something Valya Shabalkina is always there to help me and responds on time also very friendly. I’m so glad I switched from my last insurance to them. Also have the best rate. Everyone in the office are very good workers and I’m so thankful I was referred to them.

I always get the right information, quality services at the highest level! A pleasant team of professionals in their field! I recommend Elena and her team!

I had an excellent experience with State Farm Insurance. The staff at the local office were friendly, knowledgeable, and went above and beyond to help me find the right coverage for my needs. The agent patiently answered all my questions, ensuring I felt confident in my policy choices. The seamless claims process further demonstrated their commitment to customer satisfaction. I highly recommend this State Farm office for their professionalism and outstanding service. Best office ever!

State Farm Insurance is great! The people at the office were super nice and helped me pick the right insurance. They made everything easy, and when I had a claim, it was a breeze. I totally recommend them for awesome service!

For the sake of cooperation with you, we wish to continue to be in the rating of the best insurance companies)

Thank you very much for this work, very good company and good agent Elena Pleshakova and good employee Valentina Shabalkin. The best

Excellent insurance agent Valentina. Professional and patient, answered all my questions in detail. I recommend!

We came without an appointment, we were met by a very nice girl and helped us to register quickly and inexpensively, they speak Ukrainian here, thank you very much.

Elena and her staff are excellent to work with. Anytime I had an issue, they were able to resolve it immediately. Elena is very kind and courteous and understands how to provide excellent customer service.

She help me out and solved my problem and even Suggested stuff that help me out in the long run.

What a wonderful surprise to be managed so thoughtfully. In a sea of mediocrity, these guys are a breath of fresh air

I’ve been working Elena and with her agent Iliana for a while now and they always follow through with my requests. I’m fully covered with good rates. Give them a shot.

Working with Elena is so wonderful, she takes the time to explain the policy and finds the best way to save you money. Thank you Elena. Best State Farm Agent in the Portland area.

Elena and her staff are professional, friendly and knowledgeable. I appreciate their follow through and their commitment to provide accurate information. I recommend her for ensuring your auto, home and personal item insurance needs are properly covered!

Elena is amazing and so is her staff. Never disappointed with this office! I definitely recommend it.

The absolute best insurance agent I’ve ever worked with. She’s very efficient and gets the job done right. Never had any issues or complications. 100% recommend! Ты очень красивая