Eugene Eye Clinic: Drs. Gross, Polansky & Reynolds

Eugene Eye Clinic provided just the greatest experience I have had in a medical office. The entire team is superb, caring and helpful. From the time you meet the receptionist to the time you are back in your car, you feel like you have been seen, listened to and cared for by truly genuine people. The Technician who worked with me Brian was absolutely amazing. He was friendly, thorough and calming. I felt like I had made a friend. I knew I was in good hands and he bent over backwards to do his job with enthusiasm and expertise. Dr. Gross was nothing less than an angel. He swooped in and with masterful precision evaluated my torn retina (hole included!) and patiently explained what was happening and the solution. Before I walked out of the examination room, they had made an appointment for me to be seen for outpatient Laser Surgery the next day at Oregon Eye Consultants. I was absolutely astounded at the care I received. So much so, that when I got in my car I cried - due to their care and empathy and support. It is clear that this office is run like a well lubed wheel and turns effortlessly giving patients not only the care they need but support that is unexpected and outstanding. Thank you to all of you and keep up the good work. It is very appreciated and seen. I literally look forward to coming in again should my eyes need some TLC!