Ferguson, Portland OR

Great staff. Was frustrated after visiting another similar business to try and seek information/ make a purchase for two upgraded Toto Toilets and Washlets. Worked with Chris Jr, even though I arrived nearly at closing time and didn't understand that appointments were recommended. Chris behaved as though he had all the time in the day to help me make an informed choice. He patiently talked me through the options in order to make a great choice. Let's face it, we hope we are not replacing toilets every other month so this is a decision you want to get right and be done with it. Thanks to Chris and Ferguson, I'm all set.

A few years and I know that the best thing about this all is the way I think about this is that it was the first thing that happened in my mind about the fact I had a few days off your meds 6AM said and it is not a bad thing for you depending upon your age of your child or a girl to get a job done in a relationship with your child or your child a iloilo

They had an obscure part in stock for my water heater, and it was cheaper than online and immediately available!

Very disappointed. I spend over $3,000 with Ferguson in the course of my home remodel. Due to a mistake by Ferguson, one of the parts was incorrect for the configuration of a shower install. I didn't find out it was the wrong part until we got to the end of the install and my marble tile had been completed. At this point, I needed a tub spout with a diverter instead of a non-diverter tub spout. Ferguson would not switch out the parts because it was after their 30 day return policy.

We couldn't be happier with Ferguson and our Rep. Ron Moore! With such a wide selection of appliances and manufacturers one might think the choices are overwhelming, but with first-hand knowledge and industry insight from the Ferguson team our homeowners have a pretty easy time deciding what to put in their home:) and many of those decisions have led to local building awards (which obviously makes us even happier)!

Best plumbing supply house. But they raised their prices 25% in response to new trade embargo, even on materials already in stock.

If delivering, they don't allow overnight parking. Large lot, plenty of space, in a busy City with limited truck facilities, but they don't care.

Service is generally terrible and the counter staff are rude. I would rather drive to Harrington then deal with Ferguson but some days I have to suck it up and go to Ferguson.

I came here looking for some equipment that I can’t get at Home Depot, got service within minutes of walking in and was out the door just minutes after that. The rep I talked to was very knowledgeable about his inventory and what was going to work best on my project and I got the job done successfully. I’ll definitely recommend this place.

Expect smug disdain and condescension from men who know very little about plumbing. I feel bad for the professionals that rely on this place.

I'm less than enthusiastic about the customer service at both the showroom and warehouse, the exception is Andrew and Mark at the warehouse both very helpful, the balding gentlemen at will call was especially rude.

I visited the Columbia warehouse two weeks later, was assisted by Jake and Mark, both extremely helpful and very good experience.

Had a hose bib that was leaking big bucks. Wanted to replace the whole valve but none of the big box stores carried it. Lowes suggested Ferguson. They didn't have it either, my home is very old, but they did do something that nobody else did.asked what the problem was. In less than a minute they replaced the washer and it was fixed at no charge!