GameStop, Eugene OR

Friendly, helpful staff. Decent prices. Moderate selection. Clearance sale currently going on. 9/25/23

Management is amazing. The place is so clean and orderly. Everyone I have spoken to is knowledgeable and friendly. Anthony even has a sense of humor.

Not helpful. I did an order pick up and they didn't bother to hold my item, ended up handing me another item and sold all of the available stock. Didn't offer any solutions or bother helping, basically just said, "Oh well". They don't care when they make mistakes.

I'm not a gamer went to buy my grandson a video game What's overcharged original prices under sticker hope that was overlooked it was simple mistake

Poor salesmanship and poor explanation of purchase. We recently attempted, and attempted is the key word here, to purchase a collectors edition of the new Zelda TOTK. Upon arrival we were given a coupon for the collectors edition and were told that with that coupon we were Guaranteed a collectors edition with pens, steel case, artwork and all. I specifically asked if we were to arrive the following day that the edition was guaranteed. Upon arrival the following day I was told that they were out. I was also rudely told that if I wanted it that I should've shown up same day/evening at 9 and that it was first come first serve. Thank you Anthony (store manager) for explaining this so poorly and really appreciate the rude young woman that also was present the day prior who heard everything and still basically told me I was "out of luck. " Smh. Thank you for not honoring your words and representing small minded millennials like poster children for the "blind leading the blind". We will be taking out business elsewhere 100 percent. You guys are a poor representation for all GameStop stores.
You should be ashamed.

The employees behind the counter are, more often than not, fully knowledgeable on whatever questions I happen to have concerning both games and other products.
I really like how when a new game releases, they plentifully overstock in order to make sure that those wanting to buy are able to get what they are after and won't have to wait. A one-stop GameStop, as it were.

Sold me a pre-owned crusty dirty Nintendo switch pro controller that never worked and my partner had to return it. That was my first experience ever with em, not going there again

Great prices, great trade in values. The employees are very knowledgeable about video games and that's extremely important here

Paid 55 for a game and was told only 12 dollars would be given back, regardless of the game being in pristine condition.

Brought my grandkids in to play video games & airhockey. There's 2 pool tables too. More pinball then retro games but fun

Good games and have attachments to game consoles but don't really have amibos or anything sadly. Small store tho

Excellent store helpful staff.
The cashier walked my boy through his first debit transaction.
To the moon apes