Gary Gruner Chevrolet Buick GMC, Madras OR

Finally a scrupulous dealer not doing the price gouging game that seems to be going around during these crazy times. Painlessly ordered a vehicle with quick service and no silly back and forth. How refreshing.
Proof is in the pudding so hopefully rest of the transaction goes well. But so far so good. I think businesses like these folks deserve praise.

I went out of my way to explain my problem and that it was only happening with weight on the trailer hitch. I'm convinced they only tested it without weight and without the vehicle running! Problem exists exactly as before visit! With diagnostic equipment dealer should have located problem. Money and time wasted!

Very satisfied with the service I got there when I took my 1995 Buick LeSabre in because it was stalling at random times. The computer wasn't giving out any codes as to why it was doing this so the repair staff had to just use their best judgement as to what the cause was based on their past experience with the particular engine in my car. They got it right without costing me a fortune. I feel like I was treated very nicely by a friendly staff.

Warning lights came on. The shop diagnosed the problem and repairs were made. The process was slowed by the slow arrival of parts. However, the side detectio n still says it needs service. In fairness it has never worked

Once again had a great experience on the purchase of my new vehicle called before I went to the dealership I got my questions answered stopped by the dealership test drove the vehicle like it applied for a loan and was out of there in no time love working with Oscar he doesn't play games or wastes my time puts the numbers together and all I have to do is agree or don't agree but every time i like the way he puts the deals together that's why I keep coming back and buy from him I would definitely recommend my family and friends thanks for another great experience Oscar I appreciate it.

Dealing with Oscar was very easy he made me a great deal on my 2021 Chevy Traverse and I love my car. My only complaint was I had to wait for my car to get here and I hate to wait.

Friendly people and 1st class service! I found the truck I was looking for online and flew one way up to Redmond, OR. The dealership arranged to have a driver pick me up at the airport and take me 20 minutes north to their dealership in Madras. The paperwork for the purchase was ready when I got there and I was in and out within the hour. They made my truck purchase SUPER EASY and made me feel like a real VIP. Thank you Gary Gruner Chevrolet

Our experiences have always been good there. The people are very friendly and helpful, but most of all they are fun to work with. We have been very blessed with the two salespeople we have dealt with over the years - Denny Story and Jim Angel.

Was not impressed at all paid over two hundred dollars and for absolutly nothing! My car is still broken and now I can't lock my doors!

Took my 2020 Sierra Denali in for its 2nd oil change, which I was told the first 2 are free and was charged for it. Disappointing to say the least. This is the 4th Sierra I have purchased and Gruner has always been above board with me until now. Guess you are like all the rest.

We recently purchased our 2nd truck through Gary Gruner in the last 6 months. We came back because of the wonderful customer service, the follow through and the quality of vehicles.

Absolutely horrible Customer Service in the service department. Left numerous messages with both the owners and was never called back. I am very embarrassed for the entire staff of Gary Gruner. I will be taking my brand new GMC truck to Portland from here forward.
Daniel Lowe
Bend, OR

Easy would be the one word to use for the entire experience. All though we were just looking, Jim Angel was very courteous and helpful. His overall cheerful personality and disposition made the purchase very enjoyable. From the trade-in to the purchase we feel we were treated fairly.
Diana and Larry

Mr. Jim Angel at gary gruner chevy dealership was amazing and helped when no one else could. I appreciate everything thank you gary gruners!

Great place to buy a car or truck. Oscar and other staff were great! We have bought 5 vehicle's through here. Easy and clean place.

Very friendly when I went to test drive the Buick Encore GX! There's no other car dealership in Central Oregon that can compare to Gary Gruner's. Very chill and relaxed environment that makes the experience of searching for a car enjoyable.