George Morlan Plumbing Supply

A sales person was not able to help us and told us to go stand in another line. Was told to go back to the original sales person to get help. Did a special order that would take 3 weeks to arrive. We cancelled the order 4 days after we placed the order but they didn’t give us the refund for shipping costs.

Needed and annode rod for my hot water heater. They had one in stock and it was installed the same day. Excellent service and selection.

I had a walk-in tub installed by another company and realized I needed a bigger water heater. I call George Morlan and they brought out the water.heater I needed.the next day! I needed a few adjustments on the heat of the water and they were here that day or the next. They have been wonderful and so great to work with. I wouldn't go anywhere else for my plumbing needs!

Got to give a shout out to the salesman who goes by "HS" on my invoice at the SE Foster store. During these pandemic times he could have simply sold me the part I needed and called it done. Instead he took the time on a busy day to not only explain how the faucet mechanism works but also used a tool that I certainly do not own to remove the broken part and install the new one. So appreciative. Customer service personified.

I've given 2 stars in stead of 1 because they were responsive, which is why I went with them originally over another company. Unfortunately, my opinion went down hill from there. They had to make 2 trips to repair my water heater. The first trip they replaced the main controller, but it was not secured. The pilot light went out the next day and when I went to re-light a piece of the "new" controller went flying off. They came back out and replaced that controller again.the serviceman admitting at that time that the controller they replaced the day prior was "older". So I had paid full price for an old broken controller? On the 2nd trip they replaced it with an actual *new* controller that was the same model of the original one. This time the service man indicated he also replaced another part ($49 value). Which I honestly have no idea if he did or didn't. I did not receive a revised bill and he wasn't sure if I'd be charged? I thought perhaps that additional piece would have been complimentary since they had to return a 2nd time due to their own poor workmanship. However, my invoice is for $348.00 - - - my VISA was charged $435.25? My water heater is working again without issue. But I feel strongly that there was an attempt to take advantage of the circumstances and an overcharge. As a result, I cannot recommend George Morlan and will not use them in the future.

Very helpful, very knowledgeable, always willing to help find the answere to problems, always friendly

Our water heater was leaking. Called first thing the next morning for either a replacement or service. GM advised they would call us back with in 2 hours. Never heard from them. Found someone else locally who responded immediately. GM is NOT the great service company they once were. Too bad.

They know what they are talking about. Prices are as good or better than home depot. Better selection too.

Definitely the best place in town for repair parts for your old fixtures! If they don’t have it and they can’t get it, you’re probably not going to find it!

George Morlan Plumbing supply. Well they are a one stop plumbing stop. They know all you need and are very helpful too. They have a very big warehouse full of all the things you need. They have a good showroom. They even have a $10,000.00 dollar toilet too. I had to look to see it too. They sell allot of water heaters and have all the little things to get the job done. Stop by and they can help you get the plumbing job done.

Worst customer service ever! Appointment made for Yesterday (Monday). Took the day off to be available with the understanding they would be out between the hours of 9 to noon. No show. Called to find out why.was blown off saying they would get to us the next morning at the same time frame. So now we are into Tuesday.took another day off to be available the understanding the same time frame would be honored (9-noon). No show. Called and was told they again dropped the ball but would make a special trip out and be at residence before 6pm. Called at 5: 50.was told they can't get to us and would have to reschedule. So out two days work and no service completed. I should submit a bill for the two missed days of work and see how that goes over.hands down the worst customer service ever! If you scroll though the reviews you will see others that got blown off by this company.sad.

First and last visit. Knowledge and parts unavailable. Go to YouTube
and then Amazon/ comment section for help and parts. I had high
hopes for knowledge from a plumbing store. Its a different world now.

Needed a Thermocouple for a water heater, said they didn't have just the thermocouple, had to buy the entire kit, igniter, gas tube. Cost $98.00. Went to Home Depot got the part for $13.28. Not real pleased with the lack of expertise, it to mention all the time it took.

The salesman are very knowledgeable & always seem to have enough time to help with all my plumbing needs.

I've only have the initial consultation, but the person who assisted me was confident and knowledgeable and was able to show me things that I think I'm going to want in my bathroom now that I'm renovating it. I asked someone else who's redone a bathroom recently whether he thought the prices being "d were reasonable and he said they are. That won't stop me from trying to get a really good discount of course! I think my new bathrooms can look really good when we're done!

They failed to wrap wires with electrical tape when they installed our water heater. They were going to charge $150 to service it. Even though it was their incompetence. Never trust them again. Not even an Appology.

Victor in tigard store said "how we are lucky we answered the phone". And said he is the manager. We asked for manger bridget, he said she isn't a manager. Also victor said "you should come in and have sit down with me". Wow.he also said "do you complain only like everyone does". Lol wow.no Joel is amazing. And he and bridgette should be the example.

Wow just to ask if all product is there.

Horrible service! They don't show up when scheduled and don't even call. When they do show up, wrong parts to complete the job. As an apology, I was told they would take $25 off the job quoted to be over a one thousand dollars. They don't even deserve the one star, I don't know how they've been in business over 90 years!

Helpful and experienced staff will help to get you hooked up, I needed an uncommon bath faucet handle, the staff at George morlan got me one when all the box stores didn't know what I was even talking about.

There is hardly a store I can remember that has treated me more rudely than George Morlan Plumbing. First, I was ignored for at least 30 minutes while I looked for a replacement faucet. Then, when someone finally responded to my question, I got a quick "We can't replace that". Found the replacement at Home Depot after a 5 minute search with help from their staff. George Morlan probably should go out of business.