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Grateful Heart Veterinary Hospital, Portland OR

Address 107 N Cook St UNIT B, Portland, OR
Phone (503) 813-2050
Hours
Monday8:00am-6:00pm
Tuesday8:00am-6:00pm
Wednesday8:00am-6:00pm
Thursday8:00am-6:00pm
Friday8:00am-6:00pm
Saturday8:00am-6:00pm
Website gratefulheartvethospital.com/about-us
Categories Veterinarian
Rating 4.8 20 reviews
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Grateful Heart Veterinary Hospital reviews

20
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Andreas
June 27, 2023 12:56 am

This clinic took care of my Koda to the end. Amazing touch, all of it. 6 months later, I bought a pup, 8 weeks old. When he's here next week, he goes right to GHVH. I want his care top date and with such kind group!

Lauren
June 25, 2023 2:13 pm

We had a great experience bringing our new rescue dog to establish care, and have also already had an urgent visit (unfortunately) and were very happy with how that went, too! The vet hospital staff are wonderful and they follow up and check in after visits to ensure everything is going OK. We got super helpful resources from both visits. We saw Dr. Sarah Pavlich, who was kind, skilled, and very helpful.

Erin
June 21, 2023 4:07 pm

Just moved to Portland and was referred to this place on Next Door since it’s so close to where I live. Very friendly and warm staff and super helpful with their new patient my kitty. Would highly recommend.

Sarah
May 16, 2023 2:17 pm

Difficult to get appointments. Our dog caught fleas there which has led to additional appointments, treatments and cost. Suggested using GoodRx to save money on medication but didn't have the required information necessary to process through them at the pharmacy.

Maria
April 23, 2023 6:12 am

We liked how kind they are over at Grateful Heart. From the time we called to make the appointment to the after-appointment follow-up, the staff and doctors were very sweet and kind. Why not 5 stars?
We felt that we were at a car dealership at times during the visit, and when we got the email with all the test results we got extremely worried and I even broke down in tears. The doctor sent all those test results, but not an explanation of what they meant, and to top that off she said that if we wanted to talk about the results we can call her later on the week (she meant Wednesday) but we got that email on Saturday. I mean, how can we not go crazy until then? I called the practice and I was told that there was only one doctor in that day and that she was super busy and most likely won't be getting back to me that day.
The doctor did get back to me at some point that day. She was lovely and apologetic, and she went over the test results with us. She was able to give us that peace of mind I had lost with the initial email. Going forward I hope they try to "sell" less as we felt some pressure, and the emails with test results come with an explanation.
I will update this review if we feel those issues have been resolved.

Berret
April 06, 2023 3:59 am

This is a fantastic vet office. The entire staff is knowledgeable and enthusiastic about all animals. The Vets are knowledgeable and compassionate to my cats. I will bring all of my pets here and I recommend you do too

Michael
April 05, 2023 12:31 pm

Our pups were both overdue for health checks this year. We are new to Portland and this needed to find a new vet (a daunting task if you loved your last place, which we did!). They were so friendly and helpful here. They genuinely care about yours and your pets experience. Good advice, reasonable price, and great location for us.

Trinity
April 05, 2023 12:44 am

Grateful Heart is the best veterinary office I've ever been to. They are kind, caring, understanding, and knowledgeable. I cannot recommend this vet enough.

Amanda
March 30, 2023 2:41 pm

We are always so happy to go to the vet. Dr. Felton is so kind and thoughtful. She always takes time with us and is helpful at answering all of our questions. All the other staff has been nothing but patient and kind as well. I know their jobs are challenging at times so we appreciate it!

Andrés
January 02, 2023 3:00 am

Dr. Felton has been the most incredible veterinarian that we have ever worked with!

My wife and I have adopted dogs for quite some time and Dr. Felton has been there to give them the best care and quality of life possible.

If you are looking for the vey best veterinary care, look no further. Dr. Felton and her team are amazing!

Spencer
January 01, 2023 1:09 am

Grateful Heart has exceeded my expectations in how comprehensive and compassionate a vet can be. Dr. Felton treats my cat like her own and has led us through some health scares with grace and care. Couldn't recommend enough!

Isklo
December 20, 2022 6:48 am

I love this place! The vets are compassionate and gentle with my anxious senior cat. They are willing to do all the preventative care and testing that will benefit her health, but I never felt like anything was getting pushed on me. They listen to all my questions and are so attentive and patient.

Flávia
November 04, 2022 12:12 am

Dr. Felton is the only vet I feel comfortable and trust to take care of my cat. She’s been taking care of him for 4 years now. The entire crew is helpful and nice, they try to help by phone and email any time you need. This clinic offers the type of friendly service that I didn’t find anywhere else in Portland - and if you’re an extra careful or picky pet owner, you’ll be happy with them!

Marie
October 31, 2022 5:02 pm

Cannot say enough wonderful things about the crew here. We drive over an hour and a half passing dozens of closer vets to bring our fur babies here if that tells you anything. Dr. Felton is so compassionate and patient and takes the time to answer questions and concerns, I trust her and the entire staff at Grateful Heart with the care of my pets. It is clear they all care about animals here. They treat my hyper dog Pantera very kindly. We just rescued another dog and you bet we will be bringing her to see Dr. Felton!

Tammy
September 01, 2021 2:08 pm

From the first email response, Alex made me and my pup feel like we were one of the GH family. During our appointment with Dr. Felton we received valuable information and answers to our questions. All the things you want in a Vet clinic can be found here. Yes, you should head to Grateful Heart for excellent pet care.

Leslie
August 31, 2021 9:10 pm

Love Dr. Felton! She's been treating my pets for 15 years. Kind, thoughtful, low pressure.

Charlie
August 26, 2021 2:39 pm

I cannot begin to express how wonderful Grateful Heart is. After moving 3,500 milestone Portland with our two miniature schnauzers, one that is blind, we were anxious to find a vet they would feel comfortable at. From our first appointment (pre-COVID) Dr Katy sat in the floor to meet them and gave them toys to take home. I knew this was a special place right from the get go. Both of our dogs were obsessed with going here and would howl in excitement if they knew that is where they were headed.

Sadly, our little guy developed aggressive lymphoma and had to go to forever sleep earlier this month. Dr Katy and Mr Alex made us feel like family and took the time to make our little guys going away a special occasion and were just as heartbroken as we were. As hard as it has been without him here we’re glad he got to spend his final moments here as he loved them. Several days after his passing we received a sympathy card which really hit home and shows just how much the staff here cares.

We cannot recommend Grateful Heart enough. Here your pets are more than furry friends, they’re family.

Monica
August 13, 2021 9:52 pm

Dr. Felton is a caring and compassionate vet. She always takes the time to make my dog and cat comfortable and to make sure I am well informed on treatment options.

Brandy
July 31, 2021 10:40 pm

This was the best experience I’ve ever had! From drop off to pick up I knew my 12 yr old pup was in good hands! Dr Felton called me to explain his “nose to toes” check up. She took her time with answering my questions and I never felt rushed to get off the phone. She even said, “I feel like I’m talking your ear off. ” What a great feeling! Maria was even able to clip his nails NOT under sedation. That has never happened! Thank you! Thank you! Thank you!

Shelby
July 29, 2021 6:16 pm

Amazing first experience for our 2 OHS rescue kitties, Echo and Jasper. Dr. Felton and the whole staff were nothing but wonderful from the moment we booked our appointment. From the time Alex took on the confirmation phone call explaining their offices and current COVID-19 appointment protocol, to the no contact appointment drop off/pick up/payment with Stephanie and DeeDee, to the 45 minute conversation with Dr. Felton about the full exam - I could not recommend more! I don't have much reference for vet prices as the Grateful Heart office is our first vet experience in the area but I wasn't at all surprised by the invoice amount if that is reassuring? Feel lucky to have found this office and their amazing team!

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