Heroes American Cafe, Medford OR

Had the bacon cheeseburger and pulled pork sandwich with the sweet bbq sauce with the make your own salad delivered through door dash and it was amazing. The burger patty was smashed and had delicious bacon and they followed all the directions for the burger and the pulled pork was so good I couldn't stop eating it and I almost wanted to order another but resisted the temptation (plus they closed the delivery services for the night) anyway amazing food and coming back

Quit it with your spamming of ghost kitchens on food delivery apps. If people want your food they will order from you. Slapping a new name on it doesn't make the food different.

Good food made right, with great service. Overall, an amazing atmosphere with good food, and I cannot stress this enough, good service and people.

Great food and service, however, trying to order online to pick up is often unavailable for whatever reason. If I then go to the restaurant and there is literally no one there, then why is that the case what a waste of time.

We walked in and told her we'd never been there before and she said "you'll be back. " And she wasn't lying. Outstanding customer service, best fries I've ever had, the loaded tots we're immaculate, don't get me started on the double bacon mushroom swiss burger, and the Philly sandwich was incredible. I ordered way too much food but couldn't stop eating until I could barely move. 100% coming back. One of my new favorite spots

I love Hero’s. Great burgers and fries. They have a very good menu but I like their California burger that had bacon, cheese and guacamole that I never get anything else. Try it — it’s great!

I love this place. Since the moment you get there, you feel welcome; the food is awesome, well portioned, everyone is attentive, nice and hard working.

I've never had a bad experience. You gotta give this café a shot.

The food here is absolutely amazing, everything I've tried here has been made with care and was delicious. The staff can be hit or miss but the food makes up for it!

I’m saddened that tonight was my first time here! So delicious! All three gentlemen that were working tonight were so kind and patient with our big group, on top of the great food! Thank you I wish I would of got a picture but the Philly on a burger so amazing!

Alright, guys. I like the sandwiches here. They’re terribly overpriced but good. I was excited about the pro-military billing so went to check it out. I’m a military retiree and asked about a military discount, which I thought they might have given all of their Devore and marketing (I.e. Their name) is military based. They didn’t have one, which is perfectly fine, I don’t expect discounts all the time. I just asked because of their billing.

However, something about this wreaks of using the military to profit and pull people in. You’re not supporting the military by eating at this place, folks. That’s clearly the impression they try to give, and it feels to me more like they’re using the military. Like when a car salesman tells you he’s a Christian to make a common bond and sell a car. It makes me very uncomfortable. That coupled with the fact that they have 2-3 restaurants on DoorDash or Grubhub all run out of the same kitchen (just different menu options) and they started this during COVID when all restaurants were hurting makes me think these guys aren’t above board. This is probably allowed, but certainly doesn’t seem ethical. (Also, I’m not referring to their BeastBurger kitchen. They also have several other listed restaurants currently up. I feel like this is taking money from other restaurants. It’s not against the law, but it certainly seems unethical.)

In short, good but overpriced sandwiches and some shady business practices taking advantage of both the Military and possibly COVID.

I Like Deli-type sandwiches! Their selections are favorable, Service is good, prices are fair, this was my 3rd time there & will be back!

Miranda was an absolute ROCKSTAR. Customer Service is on point, super friendly, fast service. Best tasting Sicilian in Meddy. Will be back to beast out soon! Thanks for the experience!

Boba tea is 10 out of 10 also great food for a good deal! Customer service is on point! Fun place to visit or order take out from. I'd highly recommend to everyone!

I am not a picky eater by any means and I have realistic expectations of food. This is my first time ever reviewing badly for food. I got my food door dashed today some bbq wings and loaded fries and it was probably the worst meal I’ve ever gotten from a restaurant. The wings were not fully cooked and had almost no flavor. The loaded fries were soggy old fries they put fake cheese on and the bacon on it was literally just two pieces of bacon sitting on top.

I am so happy to have found this place when we needed a lunch place. They were on Groupon so thought, why not? OMG. Food is definitely worth the wait. Employees were quick, organized, and super friendly! Because everything is made fresh and to order, there is a little bit of a wait, but like I said, WORTH IT! Could barely stop eating to take photos.

I want to love this place. I go only a few times a year. The meat seems to be less and less each time and contains mostly gristle. The staff is consistently professional and great at their job! I go to support local and those they support but, sadly it's no longer for a great meal.

I ordered a tuna fish melt, threw it away after one bite. Tuna tasted old. Soft drink machine got soda one one hand and got my foot wet too. I mentioned this to the order taker/cashier.

A little Pricey, But the sandwiches are amazing! We ordered a BLT, Reuban, Monster Burger, Monster Fries, and fries. Their fries are the Bomb! Highly recommend them.