Huddle Automotive Inc, Cottage Grove OR

Took our 2015 F350 in for some injectors to get replaced, and had nothing but issues ever since. This truck broke down and started shooting fuel all over the engine shortly after the "repair".

We took it in to a nearby shop about 2 hours away since the truck broke down in Florence and we are from Eugene, to find out hoses that should have been replaced weren't. We fixed the hose that failed.

About 2 weeks later ANOTHER HOSE fails from the return line, so we sent it back to huddle for some warranty work and inspection. This was the second time fuel started leaking everywhere, so we took it there to make it right and make sure everything was good so this wouldn't happen again. About a week later Huddle charged us another $325 due to another hose needing replaced. This should have been advised the first time they had the truck, instead of trying to jimmy rig some random hoses and clips to work.

Ok so, truck is done and picked up. A WEEK LATER THE TRUCK FAILS AGAIN! For us to find some aftermarket wrong diameter hose used on the fuel return line and broken clips on the injectors they replaced. There was also a hose clamp that was CLEARLY too large for the fuel line, and was literally doing nothing. Huddle should have caught this on their inspection when they got the truck back for the second time.

I paid over $3500 for this repair for lack of accountability. I have spend an additional $2500 to other shops to fix what huddle did incorrectly.

I would strongly advise to stay away from this shop. Accountably and trust goes a long ways in business. I'll take this as a lesson learned to never deal with these guys again.

My truck was repaired by this shop and after being fixed it has left me stranded on the side of the road four times, all having been issues with their repairs. They had my truck back there to fix issues after it broke down the first time and they would not warranty their work, so they charged to fix it the right way, and the truck still broke down again. Strongly suggest avoiding this shop.

If the option to only give zero stars was a option I would be giving them none.

Due to the lack of advisement I would highly recommend NOT doing business with this shop.

I'd highly recommend against this auto shop. They've shown their true colors by attempting to just throw (my) money at a simple fix that could be done by a man at a lube it station. Untrustworthy, disrespectful and unreasonably expensive.

They discovered a big issue besides the issue that they were working on and were able to fix it.

Great folks to do business with. Fixed my truck professionally and in less time than I expected. Thank you Gary, Matt and Ryan for the great work.

The service was always friendly but when I called in questioning how long the warranty was on my glow plugs they replaced since I got s CEL on to replace one of mine (that were only about 2.5 yrs old) the lady who answered the phone said that my glow plugs "wont last as long if I do alot of towing" um yea that's not true at all dont really matter though because my 6.0L that I spent close to 8K bulletproofing here blew the headgaskets 3 years later to the month 200 miles away from home while towing my travel trailer and I was not running any hot tunes unfortunately I only had a 1 yr warranty so I was s.o. L and ended up buying a new 6.7L becusee I could not trust the truck after it did that to me so much for dropping 8K cash on something that is supposed to make these truck run for years on end guess I'll find another shop for my new truck

Wonderful Place convenient and feels great supporting our local shops. And knowing they looked my car over and advised on repairs and maintenance.
Thank you Huddle Automotive

Mr Depew needs to check himself. Gary was kind enough to offer a mechanic with no drivers license a job and a day and half later is thanked with lies about the shop and quitting.
Bad enough to waist everyone's time but trying to slander a great guy and company is just a bunch of bs.

Matt Allen
Super satisfied repeat customer

Slow turn around time extremely backed up. Misdiagnosis and upselling (replacing things not needed) run rampant. Very out of the way location. Unethical overcharging. Inexperienced mechanic. Unsafe lifts.

I wanted to update my review of Huddles. After Gary called to discuss my review I realized I might have been a little harsh in only giving them 3 stars so I’m upping it to a 4. Nobody’s perfect. Overall I was satisfied with the work that was done.

Love these guys.great mechanics.fair prices and they keep the parts to show why it needed to be replaced.they will give a need to fix now and can fix later list before they start working. 100 bucks to look at car