J & K Auto Repair, Springfield OR

I am very pleased with this service. In the middle of the summer, they made room in their schedule for our RV. They found the problem and repaired it. Matthew is very kind, professional and extremely knowledgeable and I will continue to take my vehicle to him. The price was fair and the shop is a full service facility and I highly recommend them.

Best body shop in town. I had a hit and run and called another local body shop I had used previously. They said they wouldn’t see me because I have Progressive insurance. My employee highly recommended Trevor at J&K. He took me right in and quickly arranged with Progressive to cover the repairs fully! He even went the extra mile to buff out my scratched hood and restore my headlamp lenses. Thanks for a job well done! I will send many your direction!

Charged 65.00 for a test drive. Wanted to remove the transmission for a 5th gear replacement which is not required. Asked the hrs billed for the job and only said what the book says a shop had told me 5 hr labor. This shop said they do lots of this work but had no idea on labor cost.this shop might be good for replacement of spark plugs but not transmission work.update the transmission was repaired at a different shop for 950.00 and there was no reason to drop the transmission from the truck

My car was violently shaking at hwy speeds. I took it in to J and K, they said there was nothing wrong and couldn’t feel it. Took it in again and again they said there was nothing wrong and that it didn’t shake. I sought out a second opinion (from our now favorite and trusted auto shop) and within 30 minutes they managed to diagnose my care no problem. Apparently my control arm was cracked and my bushings were shot. Something tragic could have happened and J and K sent me off as if I had made the whole thing up. It’s appalling to know this could happen to another young family. I don’t recommend this auto shop.

Quick turn around, quality work for a honest price, willing to work with third-party warranty companies. Had a transmission replacement and brake replacement done, got the vehicle back in almost no time both times, work was excellent and have had no further issues. Willing to work with customer supplied parts.

I wanted to be happy with them and as far as I know, my car is actually fixed, but all of the red flags are present. Diagnostic fee does not go towards repair, estimates are wildly off, and service will end up being done that you didn't agree to or ask for. In my case, I happened to know that the work needed to be done eventually as a long term plan, but it was a big surprise when I went to pick up my car. $120 over estimate, and even that original estimated price was for something they didn't even tell me they were going to do that was twice as expensive as the thing they actually diagnosed. I authorized one thing, they did another.

I was too busy and too stressed this week to have double checked everything I should have and that's my fault in the end, but in no way can I honestly recommend bringing your car here. I've already voiced this to the business and I'm open to them reaching out, but this is how the initial experience was.

It took them a minute to figure it out, but they kept at it until they did.expert service!

They fixed the drive shaft on my motorhome. They got to it as soon as I brought it in since I live in it and was traveling. They adjusted their schedule to make sure I didn't have to leave it there over night. I'm a happy camper, thank you J & K Auto Repair!

With all I needed done, they had my car back to me in record time. The people are very nice and helpful even though they are running at top speed! Thanks guys!