LifeWorks NW - Beaverton

Great place to fake your way through diversion. All you need is an empty 5 hour energy bottle, clean urine, Hot Hands hand warmers, a thermometer, and a couple of hair ties.

My expirence is less than one hour before assesssion appointment I get a phone call with a representative wanting to change my appointment because Jason does not do in person appointments. I find this unacceptable especially since they call less than an hour from my appointment. I have to wait another 2 weeks now and it seems like it's been 6 weeks I've waited. She said she was sorry and I'd think if she was sorry she could be e more accomodations than putting me back to the end of the line. I requested to speak to a supervisor cuz really my condition can't stand to wait another 2 weeks. The supervisor voice mail came on and I left a request to get a return call but no one has called. I feel mine is getting more needing the help I'm seeking here and don't understand how they can so easily disregard the care of their parents.

I'm not sure why there are so many bad reviews but I was enrolled in the Lifeworks NW and Tayis program in June of 2020 when I was admitted to Providencw hospital and the social worker was the one who communicatwd with the program. I had a kind doctor and a kind therapist too that called me once a week to check in and see how I was doing. They filed me for the Oregon Health Plan medicaid and everything. My hospital bills were paid for and it was some of the best healthcare I had ever seen in the US. Now I am 26 later this year and I will have to move on to another program for that age rane group. Lifeworks NW and the Tayis program were there for me and helped me so much with having my medications ready to take monthly injection medicine and counselors too. They are a really great program from my experience.

Wow where to start. 3 therapists that are fresh out with no real exp on how mental health skills should be used. One has reworded the skills I was already using telling me maybe I should use those. Thanks already am. What else do you have? The last one defended actions of abuse of someone on my past. With out knowing all the details. That’s not what my goals are in coming here I feel like they ignored them. On top of that exp. The supervisor was rude and denied actions by staff. At the end they asked if I wanted someone else. No thanks. Depression is all you will find here.

My therapist & entire team of people dropped me without a single word after over a year. They abandoned me & caused more abandonment issues. My first counselor assigned me a peer support mentor that I spoke to every single week for over a year, meanwhile I kept switching through therapists because they're all so blah & seem like they dont care. Then I got one that was the WORST. She caused so many problems by saying I was too close to my peer support mentor and tried to have my case dropped without even hearing my side, she verbally abused me on the phone & when i called her supervisor, she lied to me & said they would connect me with someone new but i never heard anything, despite me calling every single day. Not to mention, my peer support person just dropped me also without a word. I have been calling every day & have been ignored every single voicemail I leave. They do not care about mental health, they just want the checks.

Not one person that works at this place whether it be clinician or front desk is ever on time as well as organized. Also the fact that they Have recovered addicts as clinicians Instead of actual therapist and psychologist with degrees. Is redundant

Had a really good therapist for a while but she left. She told me LifeWorks would reach out to me with a new one, however, it took months before they did. I assume because they're incredibly busy now with Covid?
Scheduling new appointments is bit difficult as they're consistently swamped. Expect to be able to talk to your therapist every 2-3 weeks.
Although many front desk interactions have been hit or miss, Olivia is really upbeat and patient as she answered many of my questions!

I've been in therapy and had a psychiatrist my whole life I've been to LifeWorks a few times throughout and it seems like everytime they only do subpar work the doctors don't really care especially if you're in the tayos program I probably spelled that wrong but that's how little information they gave me about their program it's failed me so much I've never been in such a horrible position due to doctors and people who call themselves professionals especially Dr. Shelby

Upset my daughter who is a client, just because we were trying to recuse some ducklings and the momma duck. Got told to leave. So be careful in their parking lot wouldn't want dead ducks now.

I understand having to wait for an appointment, but after two months I call to cancel my appointment that is a week away. Specifically asked for a therapist who is respectful of nonbinary people. Receptionist was super impersonal, poor listener, and I had to keep repeating myself over the phone. They couldn't find my appointment. Found out after an extensive conversation about why I have trauma around my old name/gender that they still used it for my appointment. The receptionist, in a disingenuous tone, asked why since it was my first appointment. Told them and their response was "okay, thanks". Please quit your job. You are insensitive, lazy, and rude. I can only imagine how the therapy would've gone. Felt so casually dismissed I had to immediately write this review.

If I could give this place a -5 star review I would. My appointment was set to be at 11 a.m.
30 minutes go by and still nothing. I go to the front desk they say oh will be out here shortly to help you.almost 30 minutes go by again and it's almost noon. I get called back and get told I'm not able to be seen until 1.
Wasn't told it was a walk in clinic either, but that still doesn't give the staff the okay to not communicate with patients who are waiting in the lobby that there is a list of people in front of you.

Was Hummiliated in front of other people in the waiting room. This was by a receptionist before I was even able to get in for an in-take appointment for counseling. Not Single mom friendly.had to bring my kiddo with me and was made to feel like I wasnt welcome because I didnt have any other option. Not going back!

Also not anxiety friendly.large waiting room with lots of peoe who stare you down.no personal connection at all. Very Disconnected.