Lithia Body and Paint of Klamath Falls

My car was hit by a truck in a parking garage. The guy hit the driver side front quarter panel and bent my front driver side wheel. Lithia Auto Body and Paint repaired my car to where it looks brand new. Their customer service is superb. There is no other place I would trust my vehicle with.

Perfection in work & great people to work with. I am picky about my vehicle & was very pleased to find Lithia Body & Paint treated my vehicle the same. Best body/paint shop around.

Great communication on status of repairs. Professional and polite. When I picked up my truck it was detailed and had a full tank of gas. Amazing service!

Service exceptional job and care about customer. Taking a bit longer to fix my car but doing great work. I would recommend this place.

Impeccable Customer Service, Always Deliver what they promise, Willing to go the “Extra mile- With a Smile. ” Highly recommend! Brandon is very kind to work with

I'm happy- I got a few "Cart Marks" out of my car for $60. Good quality work and it was done fast!

Went in to get an estimate and had Austin to help me. He said I was trying to screw over someone by getting a year old estimate redone. Austin acts like a moody teenage and he says he's the manager. Now do you want a 20 something that doesn't understanding how inflation works fixing your car?

Got my truck back after the did repairs from a accident. They burnt out the dash cluster and said it is common issue but it was working when dropped off. Refused to fix. Worst customer service! Called everyday for a week to speak with owner he never returned the calls.

Excellent customer service where I am confident I am being listened to. Tell me what I need to know, not what I want to hear. So trustworthy.

Do not use this buisness, I brought my car over a month ago, I keep getting different dates for when I can pick up my car.
Now I get no communication at all, the receptionist/secretary, is extremely RUDE, don't know how she even works in the public.
I have 2 witnesses on how she was extremely rude, I have gotten 5 to 6 excuses as to why we can't get our car yet, they have no integrity. They are not genuine, non reliable!
Will not be back!

They were open but they would not answer the door due to COVID-19. After calling and asking for an appointment I was told that they could not do a simple estimate until the following week even after telling them that I was from outside the area.

Terrible customer service. Ever worse was the work that they did on my truck. Had to take it to another shop (Smith Brothers) to finish the work.

This is what a repair shop should be, they have the most professional people that I have had to deal with, attention to detail is my kryptonite.
I am not easy to please,
I expect professionalism, Quality,
perfection.

These guys
DO IT.