Lulu's Boutique and Bendboutique.com

I never leave reviews but I’m so disappointed. I purchased a small gold bracelet for $40 and asked the woman working if it would tarnish. She said it absolutely wouldn’t - after just a week of wearing it and not wearing it in water, it is completely tarnished. So upsetting.

As a person of color, this store's poor customer service left me leaving in tears. I walked in with my family, looking to shop for a special occasion. The four/five staff members were breathing down our necks at every section of the store. "Are you finding everything alright? " would come out of their mouths, but we felt their eyes burning into our heads. My husband purchased some boots for me & the cashier would not let him pay until "the rest of the party was finished shopping". After the completed transaction, I could not stand being inside the store. My husband went back and spoke to management. Who we believe to be the store owner, said "We have seen trusted clients steal before", so that's why they were following four guests of color all over the store? I am not exaggerating when I say that the store clerk snatched the boots from my hands after I tried them on.