Maps Credit Union - Hines Location, Salem OR

Someone I know went into this branch to cash pennies, dimes, and nickels. They went to cash COINS. This bank took the little money this person made off cashing COINS, because he was over drafted. He explained that was his last money to feed his toddler for the week until his next paycheck and started to break down in tears. MAPS took this persons last $40. MAPS told him they couldn't help him. He lost all the money he made from cashing out COINS. What a shame that a community oriented bank does not care about vulnerable and financially struggling families. This families over draft fees are more important than them getting to buy fresh groceries for the week.

There is nothing better than Maps. Anytime I need help or have a question they are so kind and take the time to explain it all to me. I also do all my loans and payments through them because it is that easy to stay on top of and have all my payments in one spot. I’d recommend Maps to anyone.

This is m main location I go to.
It's easy to get to, & never an issue with parking, which is great, because some banks lots are a "P. I. T. A". "
The girls have always been nice to me & they're not so busy it's a hassle.

The only thing I wish all Maps Banks would offer for members, is free money orders!

I use this location the most in town, it is so convinient for me. I usually use the drive through and Brooke, the drive up teller most days I come through, is always so personable and always has a smile. Maps is always so helpful and knowledgeable. I have had little to no problems banking with them. Always recomending friends and family to switch or if just starting a bank account to check here first.

We have used this bank for many years. We love the friendly and professional service. We really appreciate their Shred Day! A great added benefit.

I love Hines street location! The tellers are super friendly, always attentive and supportive. My whole family uses them as there credit union! All because of our grandma! Who's been a member over 30 years!

This great bank and location I use all the time the staff are very friendly and professional.they go above and beyond to help you with any issues.

Just had a very unsatisfactory experience. I made a withdrawal for several thousands of dollars and the teller refused to place my cash into an envelope, she handed me an envelope along with my cash and told me It was out of her hands and suggested I organize my cash in the lobby then she heavily insisted I would be " safe".

Very unprofessional.