Muse Portland Apartments

I would highly recommend finding a different apartment complex in the area. I only lived here for about 3 months before there was a fire in the unit above ours and our apartment was flooded from the sprinklers. While this is not the apartments fault, the way they handled it left a lot to be desired. My insurance agent just ended up processing my claim without their confirmation because there is so much turnover of management no one could provide her the very simple information she needed.

There’s also no AC (except of course in the lobby where the leasing office is) the washer/dryer is useless, the dishwasher is way too small, and there are hardly any community amenities compared to other apartments in the area.

The neighborhood is alright and the views are stunning on the south side, but there also no screens on the giant windows!

I understand it’s not the current employees fault, so I hope this review is received as a criticism to of the owner of Muse and not taken out on their employees.

I searched many apartments in Portland and most were totally trash. Some were nice but the overall trend I noticed was that the management seems to be making all the difference. Caitlyn was the tipping point for why I chose to move into the Muse. She seems to really care and will go above and beyond for the patrons. Where all these buildings have a thousand tenants and so you seem to slip through the cracks Caitlyn has made it seem like I am valued.

Was at the Muse for close to two years. I saw change of management a few times, they all were fine. Didn't ever have repairs done though.

The area is close to as nice as Portland can get, which isn't much to get excited about. My car got hit while parked, a smashed window once, and randomly dented from a homeless person swinging a bat at parked cars. I had enough and moved to the suburbs. I would recommend paying for parking, but the stacking machine is randomly broken at times.

Construction is currently going on one side of the building, once done this will completely destroy the value of those units. The other side, where I stayed had a beautiful view that I really do miss.

Unit gets very hot during summer. Walls are a little thin for my liking. Explicit sounds can travel through the air vents at times.
Ceiling fans randomly beep and turn on. As one guy wrote, in-unit laundry is useless, it takes hours to dry because it is ductless. One elevator is a little annoying as well.

No trash shoot or trash room on your floor. Garbage collection (which they thankfully canceled), meant everyone had their garbage outside in the hall.

I would only recommend this place if you're single and don't drive or care about your car. There is plenty of better value found elsewhere in the city.

I scheduled an appointment to tour some apartments here and received many email notices reminding me about my appointment. When I arrived, there was no one in the office and none of my calls or emails were answered, so I sat in the lobby for 30 minutes waiting for someone to show up. I left because I had another apartment tour and still haven’t heard back from anyone.
If this is my experience as a potential new resident, I can only guess how frustrating it can be to get help as a resident on a daily basis.

I honestly don’t know what the developers were thinking building this building without AC in the units. I don’t know what world they thought we were headed towards, but they clearly weren’t paying attention. Spending the Summer here is pretty miserable. Portland is no longer a place that has just a few hot days during the summer, it has been over 85 for pretty much most of the summer and you feel it in the apartment. They have a few ACs they can rent out, but not nearly enough for every apartment. And to top it off, the in unit drying machine doesn’t have regular tube ventilation. All the hot air generated from drying your clothes gets dumped out into the apartment and it’s not very efficient so it takes hours to dry your clothes. Again, I don’t know what the developers of this building were thinking designing it this way. The apartment itself is fine, nothing amazing, but not having AC is a major major oversight, it will make you not happy to be here, I promise. It is just not worth the rent