NAPA Auto Parts, Clackamas OR

I'm so glad that this is my local automotive store. First off, parking is always easy. The workers here always go above and beyond to help us. Always got great service and advice. The store has always had what I came in for. 5 stars!

Super friendly staff. The guy went out of his way to help me find the part. They help the local auto tech school.

Napa seems to always have the parts I need for my older pickups when the other guys don’t and they have great people working there.

The customer service at this store is second to none. Not only do they consistently have what is needed, but the knowledgeable and friendly staff go to great lengths to make sure you have the right part for the job. Clearly the very best one could ask for! Thank you so much for all you do.

So I walk in and no one greets me, or says anything walk around still nothing. Then I walk up to the register where a guy is flipping through a magazine. I say excuse can someone help me find something? And the guy goes "I am busy. " I was just about to walk out when another guy Kevin who had been standing there the whole time asked me. Not very good customer service, you should at least greet your customers when they walk in your store instead of just ignoring them. Then when they ask for help tell them your busy. Wont be coming back again.

I was completely baffled at the lack of customer service. No one seemed to be in any rush to help anyone. I went in to buy 2 qts of oil. I stood in line for 12 minutes. The only reason I stood there for that long was because I really needed the oil for a work vehicle. No one acknowledge any customers on the store. There were 5 employees that I could see. Only 2 were helping customers. I understand that there are certain duties for certain employees. It would be helpful if that was mentioned. Maybe one if them could have said " We'll be with you in a moment" or " thank you for being so patient". Just an idea.

The customer service here is amazing! We were helped by a rep named Mike. Mike was extremely friendly and helpful. He went above and beyond to explain everything to me (I know little to nothing about cars). He did everything he could to ensure we left satisfied and happy with our service! Next time you are in need of anything I recommend this Napa and ask for Mike!

I was working on a unique car and needed a small and specific standalone fuel system. Mark helped me find the right pump and had suggestions on how to construct full length fuel lines. Everything fit great and was exactly what I needed. Thanks Mark and Napa.

Was looking for a rubber mat for the bed of my truck they didn't have one but the guy there was helpful, I ended up buying one on Amazon.

I like this place they were really good to me my part I didn't need it they refunded my money with no problem they prefer you have a receipt to make it easier but if you don't have a receipt they might be able to look it up and refund your money but they were very good about it I recommend Napa in Clackamas 82nd drive very friendly and the store look nice

Always very friendly, helpful employees. Prices are reasonable and with the employees helpful attitudes and their attention to detail you get correct parts the first time.

Today I needed assistance with my headlights and Kevin went above and beyond for me. I dropped the cover for my headlights in the bottom of my engine area! 2 covers mind you, which meant a 5min assistance situation turned into 20mins. I was able leave safely and for that I am really grateful for Kevins help!

Helped me find what I was looking for. Called other parts store, but got no help. Clerk didn't seem to want to help. NAPA was very helpful.

Went in there a few weeks ago cause my spark plugs and battery died after my hour commute to Clackamas talked with quite a few of the employees, and they were super helpful, but I dealt with Damien the most and he was amazing! Owner /manager should be proud that guy is awesome and super helpful and knows this stuff! Thank you all so much!

Newly remodeled, fresh look. You need anything for your vehicles, small engines, large trucks, and some equipment, they normally carry it. If not, they can get it for you the next day. Great service. Fare prices. You can even pick the level of quality. Been going to this location for several years. Always get treated with good or great respectful, helpful, and experienced customer service from the employees.

This was the only place that had the body clips we needed. Amazing inventory of often hard to get parts.