Ned Baker Real Estate, Salem OR

Ned Baker managed my rental property, and did a fantastic job over the years. Never any issues, always there to answer any questions, and just a pleasant experience overall. A+, will use again, and recommend to others. Special shout-out to Sarah, you are amazing at your job.

DO NOT RECOMMEND renting from these people. Office staff was often rude. Will find any reason not to give you your full deposit back.

I rented from Ned baker real estate for about a year and they were on top of anything the help I got at the front desk was amazing The lady was super nice and was able to answer all my questions, her name was Karla and she was amazing. Thanks

Karla, Fabby and Arsinio are a very professional group of people and always friendly. Renting from this company, they’ve made it easy and never any issues. Highly recommend!

I rented from Ned Baker for approx. 2 years. Fabby from customer service help desk was a joy to work with. She was friendly, knowledgeable and above all- very diligent in doing her job. Repairs were also done in a timely manner when needed; hence, my 5 star review!

Very Friendly And Welcoming People! Fabiola Is By Far The Nicest Best One You Can Talk To! Very Helpful ️

Ned Baker Real Estate has been such a joy to work with. Although I did not end up renting a property with them, as I had found another that fit my needs better, I will definitely be coming back to Ned Baker when I need a new place to rent. Hopefully that won't be for a long while because moving is a drag.

The girl at the front desk was very polite and answered all my questions. I was able to view multiple homes at my leisure, as they do not require an appointment for viewings (they just took a copy of my ID). I called a few days later and they remembered me and gave me the codes needed to view a couple more homes I was interested in! Although I only spoke with the girl at the front desk in person, I called multiple times with questions and probably spoke with 3 different people, all of which were polite.

It truly is a shame that you can't give a business zero stars, because this is one that deserves zero stars.
The gave us the run around for a week about a property they were renting out. If what your business revolves around is renting properties, then you should probably know which ones you are renting. When we submitted an application, they told us they didn't know what property we were talking about. We had to provide the link to zillow for them to even know they had the property listed.
We went through a very extensive application process where they required more personal information than I have ever been asked for when renting, it felt extremely intrusive. They ran a hard inquiry on credit, when they told us it would be a soft inquiry.
I could have forgiven all of this, but after weeks of going through this process, they called and told us the property was withdrawn and we couldn't even be considered for it. They refunded our application fee, but wrote all over the money order we sent, thereby making it 100% unable to cash. When I called to tell them about this, they sincerely did not care and had no intention to fix the problem.

100% do not recommend these people. There are a number of other wonderful rental companies to go through. NedBaker is not one of them.

Horrible company. Rude and dishonest. Poor customer service, very shady and try to hide costs and fees. Office is gross, dirty and smells like mold. Agent was very uninformed and clueless.

Rented house for 3 years. When I moved in, house needed tons of maintenance and I had it documented. Fast forward in time, I give 30 day notice and have been told I was an excellent tenant and I left that place immaculate. Third party cleaning service comes thru and lies about how much work they did on house and I get robbed of $428 on my security deposit. They get you in the bold letters on 30 day notice that their word is the final word no matter what. If you want to lose most your deposit, rent thru ned baker.

I'm on the vendor list for this company and have been doing work for them for a little over 4 years. I've had the pleasure of working with most of their staff and the front desk receptionist Carla always gets me the information I need quickly and is very nice. Donna, the property manager is awesome and we love working with her!

Super helpful, will work with you especially if you get your ducks in a row. This is my second time renting with them and would highly recommend checking them out if you're interested in finding a new place in Salem.

Their services, is horrible.
I sent them a message via email regarding a property n their lost and also left a voice message as they direct customers in their automatic phone services. They never contact me.

I had one time face to face interaction with a Hispanic lady at their office. She hardly had eye contact with me. She wasn't friendly.
Second interaction was by phone. They left me a voice message asking me to return their call within 24hrs, which I did an hour after receiving their call. They never return my call.
I will not recommended to do any business with this company.

I had been a renter with them for over 12 years. It was sad that my family & I had to leave due the rent increase because it was home for so long.

Fantastic service. Wanted to make us happy more than they wanted to close a deal. Pointed out things I wouldn't have noticed. Will never deal with another real estate company.

Reviews are always so extreme. That's why you can't trust them.

I lived in a Ned Baker home for one year and it was fine. My problems were with the property itself; the service I got was exceptional. My place was quaint but too old to accommodate modern living. Maintenance requests were responded to in a timely manner and most importantly we got our deposit back (minus the costs of agreed upon cleanings) which is in my opinion the biggest indicator of an honest landlord. I would consider renting from Ned Baker again.

Levi helped my wife and during our first property search several years back. He was johnny on the spot with sending us new properties and in answering all of our questions. I would not hesitate to do business with Levi or with Ned Baker, should a future need arise. I have personally known Levi and Donna for several years and they are excellent, moral, and trustworthy individuals.

I’ve gone to tour multiple rentals and every single house that I’ve tour have been in the worst condition. The first time I say one of there rentals I was blown away that they let anyone tour that house in the condition that it was in. I decided to give them a second chance and yet again I could not believe the condition it was in. Interior looked like it hadn’t been painted in years nothing had been upgraded for example light fixtures had cracks, all bedroom doors/ closet doors had scratching and chipping the floor in the kitchen felt soft like if there was water damage, vinyl by w/d hookups was fully lifted. There was over 10 areas that had been patched over maybe from holes in the wall the patch looked like a 5 year did it. They had really old rusty base boards that I have only see on tv never in real life. The bathroom has a metal pole holding up the sink the drain in the bath tub was rusty. It was embarrassing to say the least. As a professional management company you should set high expectations for yourself. The only exceptable thing in this house was the carpet it looked vacuumed.

I rent from this establishment. Actually it's the second time. The first time it was when Ned himself ran the place. He was beyond amazing. Kind. Attentive to any requests regarding my property. This time it's from the new operators. I had my doubts, but they have been helpful and nice since I moved in. Only one incident and they were on top of it. I like renting here. And l love it that Donna has been here almost every day to keep things going at the office. You are super at your job. Thank you!

Very thorough application process with this company, but I must say that they are very professional, and Sarah has been a great help so far with the application process! After skimming through reviews, I noticed many comments about how thorough they are. Some good, and some bad. While I can't speak, or truly evaluate their situation, I can say that based on personal experience on a professional level, Ned Baker meets all the marks. Excellent assistance to potential future renters, excellent communication, and professional demeanor. They are the mediators for property owners/renters, they are by the book as needed, they are well informed and knowledgeable. They will do anything they can for you as an associate of any kind of theirs, even go above and beyond. Though I am not yet a renter through them yet, from what professionalism I have seen so far, and the testimony of friends/family/ acquaintances that do rent from them currently, I do hope to be renting from them in the very near future.